2 Replies Latest reply: Sep 14, 2013 1:48 PM by Chris CA
alesssiat Level 1 (0 points)

Today I tried importing a cd onto my itunes library, when i went to sync my phone the album did not appear, so i checked out my library on my mac. It wasnt on there either.


If it helps, the cd was an extended version of another album and is two discs. CD2 is on fine but CD1 isnt. i've tried signing in and out, but that didnt work. i've also tried re-importing it with no luck.


CD1 is on there when i go through artist then the album but no where else, its not appearing on the album section of music on the iphone sync page.


Help would be greatly appreciated.

MacBook Pro, OS X Mountain Lion (10.8.4)
  • sterling r Community Specialists (6,600 points)

    Hello alesssiat,


    Thank you for using Apple Support Communities!

    It sounds like iTunes may have lost track of CD1 sometime after you imported it.

    I would recommend recreating the iTunes Library altogether:

    iTunes: How to re-create your iTunes library and playlists


    1. Quit iTunes.

    2. Locate your iTunes folder (this is the folder that contains the iTunes Library and iTunes Library.xml files).

    Operating SystemDefault location of iTunes Folder
    Mac OS X/Users/[your username]/Music
    Microsoft Windows XP\Documents and Settings\[your username]\My Documents\My Music\
    Microsoft Windows Vista\Users\[your username]\Music\
    Microsoft Windows 7\Users\[your username]\My Music\


    3. Open your iTunes folder.

    4. Drag the "iTunes Library.xml" or "iTunes Music Library.xml" file to the Desktop. If neither is available, learn how to add files back to the Library (because the XML file is not available, playlists and other information will not be available).

    5. Drag the following file from your iTunes folder to the Trash:

    Mac OS X"iTunes Library" or "iTunes Library.itl"
    Microsoft Windows"iTunes Library.itl"


    6. Open iTunes.

    Important: Do not add any content into iTunes at this point (such as by purchasing something from the iTunes Store).

    7. Choose File > Library > Import Playlist.

    8. Navigate to the "iTunes Library.xml" file on the Desktop.

    • Mac users: Click Choose.
    • Windows users: Click Open.

    If your Podcasts list in iTunes is empty after following these steps, learn how to add them back into iTunes.

    Allow iTunes to Scan for Media when you open it up for the first time after step 6.


    All the best,


  • Chris CA Level 9 (78,265 points)

    Quit iTunes and restart.

    There seems to be a bug where newly imported songs do not always show up immediately under Music (even though they are actually in the library).

    They do usually show up in the Recently imported playlist.