Jamie33333

Q: How do I sync road runner email on computer and iPad

How do I sync my road runner email on laptop and iPad and iPhone

Posted on Sep 12, 2013 5:32 PM

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Q: How do I sync road runner email on computer and iPad

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  • Helpful answers

  • by Delgadoh,

    Delgadoh Delgadoh Sep 15, 2013 9:17 AM in response to Jamie33333
    Level 4 (1,405 points)
    Sep 15, 2013 9:17 AM in response to Jamie33333

    Hey Jamie33333,

     

    This first article will help you set it up on your iPad and iPhone:

     

    iOS: Setting up an email account

    http://support.apple.com/kb/HT4810

     

    This next one is for your Mac laptop:

     

    Configuring Mail for your email account

    http://support.apple.com/kb/HT1277

     

    Best,

    Delgadoh

  • by Jamie33333,

    Jamie33333 Jamie33333 Sep 16, 2013 5:12 PM in response to Delgadoh
    Level 1 (0 points)
    Sep 16, 2013 5:12 PM in response to Delgadoh

    The problem I am having is when I view or delete email on my ipad it does not view or delete on my laptop. My laptop is windows. I am sure there must be a way to sync the 2   Thanks

  • by imobl,Solvedanswer

    imobl imobl Sep 17, 2013 6:07 AM in response to Jamie33333
    Level 5 (7,186 points)
    iPhone
    Sep 17, 2013 6:07 AM in response to Jamie33333

    Roadrunner is POP3 only. To get the function you want, Roadrunner

    would have to switch to the IMAP protocol and it does not currently

    offer IMAP as an option.

  • by Jamie33333,

    Jamie33333 Jamie33333 Sep 17, 2013 2:27 PM in response to imobl
    Level 1 (0 points)
    Sep 17, 2013 2:27 PM in response to imobl

    Thank you that is what I was afraid of

  • by JimBo Kin,

    JimBo Kin JimBo Kin Nov 19, 2013 1:42 PM in response to Jamie33333
    Level 1 (0 points)
    Nov 19, 2013 1:42 PM in response to Jamie33333

    I've had my roadrunner account, my first personal email address, for years. I absoutely hate managing my roadrunner inbox across multiple devices - deleting the same emails multiple times.

     

    I just recently created an .icloud email account. It appears run on IMAP servers. Regardless, it allows seemless email management across iMac, iPhone and iPad. I guess I will be fading away from using Roadrunner to iCloud.

  • by WeAreTheBorg,

    WeAreTheBorg WeAreTheBorg Jul 7, 2014 12:39 PM in response to imobl
    Level 1 (0 points)
    Jul 7, 2014 12:39 PM in response to imobl

    Road Runner does support IMAP but they don't advertise it very well. The instructions are at:

    https://www.timewarnercable.com/en/support/internet/step-by-step/twc-mail.html

     

    If you can't send emails when you're not using Road Runner internet try using the SMTP server: mobile-smtp.roadrunner.com

     

    The instructions are on Time Warner's website but it will work for all roadrunner.com email addresses. Road Runner was a subsidiary of Time Warner and in 2012 they renamed Road Runner to Time Warner Cable Internet. You can read about their history and other companies that offer Road Runner internet at:

    https://en.wikipedia.org/wiki/Road_Runner_Internet

  • by bspaguy,

    bspaguy bspaguy Jul 10, 2014 5:33 AM in response to Jamie33333
    Level 1 (0 points)
    Jul 10, 2014 5:33 AM in response to Jamie33333
    1. Sometimes it makes a mistake, and creates a POP account even if the ISP supports IMAP.
    2. Sometimes even if your ISP supports IMAP you really would prefer a POP account.


    I had this issue just yesterday. The phone would auto select POP even though the server supported IMAP.

    To get around this put in a fake email address when setting it up, ios 6 or 7 will then try to autodiscover the account settings when it cant it will ask you to fill in the server details and you can select pop or imap as shown in the screen shot below

    IMG_1844[1].PNG

  • by bspaguy,

    bspaguy bspaguy Jul 10, 2014 5:34 AM in response to JimBo Kin
    Level 1 (0 points)
    Jul 10, 2014 5:34 AM in response to JimBo Kin

    IMG_1844[1].PNG

  • by bspaguy,

    bspaguy bspaguy Jul 10, 2014 5:35 AM in response to Jamie33333
    Level 1 (0 points)
    Jul 10, 2014 5:35 AM in response to Jamie33333
    1. Sometimes it makes a mistake, and creates a POP account even if the ISP supports IMAP.
    2. Sometimes even if your ISP supports IMAP you really would prefer a POP account.


    I had this issue just yesterday. The phone would auto select POP even though the server supported IMAP.

    To get around this put in a fake email address when setting it up, ios 6 or 7 will then try to autodiscover the account settings when it cant it will ask you to fill in the server details and you can select pop or imap as shown in the screen shot below

    IMG_1844[1].PNG

  • by bspaguy,

    bspaguy bspaguy Jul 10, 2014 5:47 AM in response to Jamie33333
    Level 1 (0 points)
    Jul 10, 2014 5:47 AM in response to Jamie33333
    1. Sometimes it makes a mistake, and creates a POP account even if the ISP supports IMAP.
    2. Sometimes even if your ISP supports IMAP you really would prefer a POP account.


    I had this issue just yesterday. The phone would auto select POP even though the server supported IMAP.

    To get around this put in a fake email address when setting it up, ios 6 or 7 will then try to autodiscover the account settings when it cant it will ask you to fill in the server details and you can select pop or imap as shown in the screen shot below

    IMG_1844[1].PNG