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I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

iPhone 4, iOS 4.3.3

Posted on Sep 12, 2013 3:20 PM

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2 replies

Sep 12, 2013 3:22 PM in response to DebsterFaye

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.


http://support.apple.com/kb/HT4972


Also read the instructions from the section entitled "Update your device using iTunes" at the link below.


http://support.apple.com/kb/HT4623


Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.


http://support.apple.com/kb/ht1848

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

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