Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Some of my songs won't play!

I haven't checked on my other devices, but some of my songs in my music library on my iPhone wont play. When I shuffle a playlist, it will always skip these songs. It will quickly show the album artwork but then it skips to the next song that will play. The same thing when I try to click on one of these songs, when I click it it quickly shows the album artwork then goes to the next playable song. I tried starting the songs from another point, but it still won't play. I'm not sure if it's an issue with syncing my phone or what.. Sometimes when I sync I end up getting doubles of a song as well, I don't know if that goes along with my songs that won't play. Help please! I've spent a lot of money on songs that won't even play any longer!

iPhone 5, iOS 6.1.4

Posted on Sep 12, 2013 4:00 PM

Reply
Question marked as Best reply

Posted on Oct 5, 2013 12:47 PM

When I play a song it plays about 2 seconds of it before it skips to another song. I bought the song as a part of an album & I can't remember it ever not working before. I tried playing it on my iPad & the same thing happened. I then went to try & re-download it from the iTunes store & can only listen to 2 seconds of it even in the store. I don't know what to do next.

Please help!

23 replies
Question marked as Best reply

Oct 5, 2013 12:47 PM in response to alysoftball1

When I play a song it plays about 2 seconds of it before it skips to another song. I bought the song as a part of an album & I can't remember it ever not working before. I tried playing it on my iPad & the same thing happened. I then went to try & re-download it from the iTunes store & can only listen to 2 seconds of it even in the store. I don't know what to do next.

Please help!

Sep 14, 2013 9:41 AM in response to alysoftball1

Hello alysoftball1


There are a few things to try. The first is if it is purchased, just delete the songs and download them again from the purchases section in iTunes. The second is to try and convert the songs to a different format. The article below will assist with that further.


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


iTunes: How to convert a song to a different file format

http://support.apple.com/kb/HT1550


Thanks for using Apple Support Communities.


Regards,

-Norm G.

Jan 29, 2014 1:09 PM in response to norm123

So, what is it with songs that are not from the itunes store, but are coming from cd's and other download sources that all of a sudden do not play on my ipad and have a red stop button in a red round circle around them, behind the title? I've tried several things, but this seems to have happened after the last itunes version update.

Jul 1, 2014 12:55 AM in response to alysoftball1

Same issue. Here's a screenshot... it supposedly syncs... but own't play so it apparently attempts to pull from iCloud but fails... so then moves to the next song after a couple seconds.. other songs that are failing do same.


Btw, I've tried everything... even tried deleting all copies from iTunes and iPhone, restarting, and then re-downloading... no love. Same issue (exact same incorrect artwork)!


User uploaded file

Some of my songs won't play!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.