1 Reply Latest reply: Sep 12, 2013 10:03 PM by Kappy
Ale Or Level 1 Level 1

I´m a new border student and 3 months ago I buy my Macbook Pro, and at my first day it  was not booting and emiting post beeps ..so the school  send it to an Apple certified repair facility.....but i don´t want a repared machine, I would like a new one.....Can I request  , a replacement for a new one?.....


MacBook Pro, OS X Mountain Lion (10.8.4)
  • Kappy Level 10 Level 10

    You can ask, but after the first 14 days Apple may replace it or repair it at their option. Three months for repair seems a long time for a repair. If it has been repaired and is working, then you have no basis for requesting an exchange at this point.