What do I do when I'm locked out from my security questions?
I can't by movies because I couldn't remember my security questions and now I'm locked out!
iPad 2, iOS 6.0.2
I can't by movies because I couldn't remember my security questions and now I'm locked out!
iPad 2, iOS 6.0.2
Contact the iTunes Store staff as described in that article, or click here and fill out the form.
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The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
What do I do when I'm locked out from my security questions?