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I am trying to reset my AppleID password and when clicking on 'send new password via email' iTunes comes back with, that a new password has been sent.
However, when I am going into my email account, there is no email from iTunes.
Tried this about 10 times with no luck...
Anyone with some guidance here on how to reset my account?
Rgds J
First, check your rescue email account. If you asked that it come to your regular account, then check in your Spam folder. It can take several hours to get a reply.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Resetting AppleID password
