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computer says airport is on but its not plugged in

I'm having lots of problems with my airport extreme. My ipad and iphones have been having incredibly weak signals if any at all where they used to be very strong. However, my apple tv and my wifi conncections through my sony blu ray are fine. My airport extreme has been blinking yellow for some time. I am unable to do both a hard or soft reset as nothing changes, it just continues to blink amber. In airport utiliity, the program cant even find the airport. When i unplugit entirely, my computer says that the airport is still on. My internet connection on the computer itself is strong. Any suggestions would be extremely welcomed.

airport extreme-OTHER

Posted on Sep 13, 2013 6:16 AM

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7 replies

Sep 13, 2013 2:26 PM in response to krupkinm

Unfortunately, your description of the problem seems to be contradictory, but, of course, anything is possible.


At this point I would recommend that you perform a "factory default" reset on the AirPort Extreme. Note that this may take a few attempts to get it to "stick." It would be normal for the Extreme to continue to flash amber after this type of reset as it still requires some additional configuration changes to be completed.

Sep 13, 2013 5:09 PM in response to krupkinm

A persistent, flashing amber light indicates that any of the several potential conditions may require your attention:


  • The base station has not yet been configured because it is new, or the reset switch has been set.
  • You have selected a security configuration that is not recommended.
  • One of several other conditions, such as a disconnected Ethernet cable or invalid IP address has been detected.

(ref: http://docs.info.apple.com/article.html?artnum=305101)



If you run the AirPort Utility, it will show an amber circle on the summary page next to the area(s) causing the problem. Click on this amber circle and it should provide an explanation. Please post your results.

computer says airport is on but its not plugged in

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