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I updated my apple id and all my messages were deleted, and I cannot receive messages sent to my new apple id

I just updated my apple id to match my primary email and when I logged into messages on my iPad with the new id, all my messages were deleted and I cannot receive new massages sent to my new id. My iPhone which is still logged into my old apple id is receiving messages from both ids.

Posted on Sep 13, 2013 9:05 AM

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1 reply

Sep 13, 2013 2:39 PM in response to Caitcanary

Using FaceTimehttp://support.apple.com/kb/ht4319


Troubleshooting FaceTimehttp://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538


How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html


My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326


Send an iMessage as a Text Message Instead with a Quick Tap & Hold


http://osxdaily.com/2012/11/18/send-imessage-as-text-message/



To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8


How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html


You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/


 Cheers, Tom 😉

I updated my apple id and all my messages were deleted, and I cannot receive messages sent to my new apple id

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