5 Replies Latest reply: Sep 13, 2013 6:16 PM by Derek Hiemforth
Derek Hiemforth Level 1 Level 1

This week, I picked up a refurbished 32GB iPad 3 (refurbished by the reseller, not by Apple).  It's mostly working fine, but I'm encountering an odd charging issue...

 

When attempting to charge it with the wall adapter provided by the reseller (a standard Apple 10W power adapter, which I believe is what came standard with the iPad 3, though I'm not certain of that), it says, "Not Charging".  I've tried it with different cables, with another Apple 10W adapter I have, in different power outlets, and even tried charging it by plugging into a computer USB port.  Same result in all cases:  Not Charging.

 

Weirdly though, if I use the old 5W power adapter that came with my original iPhone, that works fine!  Has anyone else ever heard of such a thing, or have any ideas about what this might signify?  I only consider this a temporary workaround, because I don't want to permanently rely on one nearly-six-year-old power adapter that I think may have technically been recalled or discontinued due to safety issues...    I'd much rather it work normally with its intended adapter.  Thanks!


iPad, iOS 6.1.3, 3rd Generation
Reply by Texas Mac Man on Sep 13, 2013 2:37 PM Helpful

Sounds like a defective charger. Contact the reseller.

 

Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)

 

The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.

 

Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.

How to Calibrate Your Mac, iPhone, or iPad Battery

http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/

 

At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html

 

Also, if you have a 3rd generation iPad, look at

Apple: iPad Battery Nothing to Get Charged Up About

http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/

Apple Explains New iPad's Continued Charging Beyond 100% Battery Level

http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/

New iPad Takes Much Longer to Charge Than iPad 2

http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html

 

Apple Batteries - iPad http://www.apple.com/batteries/ipad.html

 

iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)

http://support.apple.com/kb/TS2802

 

Extend iPad Battery Life (Look at pjl123 comment)

https://discussions.apple.com/thread/3921324?tstart=30

 

New iPad Slow to Recharge, Barely Charges During Use

http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html

 

iPad: Charging the battery

http://support.apple.com/kb/HT4060

 

Best Practices for iPad Battery Charging

http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/

 

Tips About Charging for New iPad 3

http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html

 

How to Save and Prolong the battery life of your new ipad

https://discussions.apple.com/thread/4480944?tstart=0

 

Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips

http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad

 

iPhone, iPod, Using the iPad Charger

http://support.apple.com/kb/HT4327

 

Install and use Battery Doctor HD

http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8

 

To Extend a Device’s Battery Life, Get to Know It Better

http://tinyurl.com/b67c7xz

 

iPad Battery Replacement

http://www.apple.com/batteries/replacements.html

 

In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.

 

 Cheers, Tom

All replies