abombaci

Q: Spinning beach ball of death problem

   It's only doing it on one app and it goes on spins endlessly until I force quit it and then I get the report. Here's how it started. I opened up (system preferences) and went to the desktop/screensaver app in system preferences and started looking at the desktop wallpapers. Then I noticed in the left pane that iPhoto showed up. I don't know or not if you can use a photo from iPhoto to set as a desktop wallpaper but here's where the problem started.

 

   In iPhoto I don't have not one photo since it showed up in the left pane for desktop I saw one of the movies I purchased off of iTunes and clicked on that to see what it would do. I was wondering why iPhoto was showing up for desktop choices in that app. Right after that the beach ball of death came on and never stop spinning.

 

   Where all the desktop wallpapers were is now a blank screen and all desktop wallpapers are gone and the screen is totally white and the beach ball spins and on the screen where all the wallpapers were it says (loading images) but never loads anything and the beach ball never stops spinning and I to force quite (system preferences) and I cant even go to the upper left hand corner of the browser to force quit it because the beach ball keeps spinning even when I try to put my pointer in the upper left hand corner to force quit on system preferences it won't let me do it from the upper left, I have to force quit it from system preferences icon (on the dock) then a report comes up that's sent to Apple.

 

   I restarted the computer and opened up system preferences again and when I clicked on the backround and screensavers app it did it again. So I force quite again and keeps doing it and is a permanent problem just on that one app. And the screen is still blank with no wallpapers and says loading images right after I clicked that one time on iPhoto and the movie I rented showed up that went it first started. Now permenant. Blank screen with none of the wallpapers and beach ball of death. Any idea.

 

   I went to that Kamp's page and don't understand most of it. So don't bother sending me there. Furthermore I have a brand new mid 2012 Mac and don't have a disc for Apple diagnostics nor do I know how to clean out the cache. I reset Safari but that doesn't do nothing. This happened right after I clicked on that movie. Now I have no wallpapers on the desktop tab. A couple hours earlier I did a software update to Mountain Lion !0.8.5 This update came out last night. Thursday.

 

  Thanks for your responses. It only does this on this one app now.

MacBook Pro (15-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Sep 13, 2013 11:51 AM

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Q: Spinning beach ball of death problem

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  • by abombaci,

    abombaci abombaci Sep 14, 2013 12:20 PM in response to Linc Davis
    Level 2 (250 points)
    Sep 14, 2013 12:20 PM in response to Linc Davis

    Hi Linc,

     

       Thanks a lot for your help and support it's greatly much appreciated. I'll be away for the weekend but keep this e-mail notification open and I will get back to you probably by next Tue. or Wed.

     

       It might take me a while to figure out how to use the screenshot because I've only used it once just to try it out but with the link to the screenshot page you gave I'm sure after I read it I'll have it figured out. So I'll get back to you next week and Thanks again. The movies extra that shows up in the source list was never added by me and doesn't show up as a photo that was added. This movie extra is just like a bold heading that part of the source list in iPhoto that somehow got there and doesn't belong there. We'll get back to you with the screenshot of that source list. Then I'll open up iPhoto as well and show you the source list and there's no movie extra in there. I never used iPhoto for anything. So naturally when I click on anything in that source list I get the (get started in faces), (get started in places), (get started in events) screens because I don't use iPhoto. Just trying to give you an example that iPhoto was never used. It there in the pref I guess if I had added pictures and wanted to use it as a desktop wallpaper but no, my iphoto is not part of my desktop backrounds and there's no picture in it. I will get back to you. Thanks for the help and your patience.

  • by abombaci,

    abombaci abombaci Sep 17, 2013 8:01 PM in response to Linc Davis
    Level 2 (250 points)
    Sep 17, 2013 8:01 PM in response to Linc Davis

    Here's the screenshot!

     

    It Might...Extras.ite       (abbreviated for iTunes extra for the Movie It Might Get Loud) Notice the TV screen symbol to the left of it. If clicked on Beach Ball of Death starts. You how some movies in iTunes have extras? Well this is the extra to that movie. Now I'll take a screeshot of the iPhoto app open and it won't be there.

     

    Screen Shot 2013-09-17 at 10.52.54 PM.png

  • by abombaci,

    abombaci abombaci Sep 17, 2013 8:11 PM in response to abombaci
    Level 2 (250 points)
    Sep 17, 2013 8:11 PM in response to abombaci

    Now here's iPhoto app open. No It Might Get Loud Extra! Goes from places to Last 12 months.

     

     

    Screen Shot 2013-09-17 at 11.04.56 PM.png

  • by Linc Davis,

    Linc Davis Linc Davis Sep 17, 2013 11:35 PM in response to abombaci
    Level 10 (207,963 points)
    Applications
    Sep 17, 2013 11:35 PM in response to abombaci

    Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, a pulsing dot will appear in the icon. When the dot disappears, the indexing is complete.

  • by abombaci,

    abombaci abombaci Sep 18, 2013 11:14 AM in response to Linc Davis
    Level 2 (250 points)
    Sep 18, 2013 11:14 AM in response to Linc Davis

    HI Linc,

     

       Here's the part I don't get after reading that page.

     

       Drag a folder or entire volume (your hard drive) to the list.

     

       Exactly what folder is this? If it's my hard drive what's the name of it and is it the Solid State Drive or the startup drive where exactly is this and what's it called and how do I get there. I think now I need a screenshot to show me exactly what your referring to. Also what list? The spotlight search box?

     

    Thanks.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 18, 2013 11:37 AM in response to abombaci
    Level 10 (207,963 points)
    Applications
    Sep 18, 2013 11:37 AM in response to abombaci

    I suggest you rebuild the index on each of your volumes. There's no way of knowing which one is causing the problem, if any.

  • by abombaci,

    abombaci abombaci Sep 18, 2013 11:47 AM in response to Linc Davis
    Level 2 (250 points)
    Sep 18, 2013 11:47 AM in response to Linc Davis

       Where are the volumes at? Are volumes the hard drives that show up in disk utility. What do you mean by volumes. Do you mean Macintosh SSD I don't know why it's labled SSD because this is just the startup disk not my regular SSD drive. I'm stuck! Not sure what you mean by volumes. Do you want another screenshot? Sorry don't quite understand the terminology here. I know a volume is like a partition, something like that but in this case don't quite comprehend.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 18, 2013 11:57 AM in response to abombaci
    Level 10 (207,963 points)
    Applications
    Sep 18, 2013 11:57 AM in response to abombaci

    In the Finder, press the key combination shift-command-C, or select

    Go ▹ Computer

    from the menu bar. A window will open showing all mounted volumes. You can ignore the one called "Network."

  • by abombaci,

    abombaci abombaci Sep 18, 2013 12:25 PM in response to Linc Davis
    Level 2 (250 points)
    Sep 18, 2013 12:25 PM in response to Linc Davis

       Finder has to be opened first right?, before clicking on go in top menu bar right? Then it shows the volumes and then what click on each of those volumes and what drag it to spotlight? The better detail you give me the better I'll understand what you mean. I'm already understanding you better now because your being more detailed. I've never done this before. I'm not at home right now but maybe once I re-read your details tonight when I get at my computer and go through the paces I'll understand better what you mean because I'll be able to see it. I think by volumes you mean Macintosh SSD (which is startup disk) then I've seen the network one before so I think I know what your mean but I'll have to look at my computer tonight to know exactly what your talking about. I'm sure I've seen these before.

     

       So all the volumes show up there and you what click or drag to spotlight search? and then what? How long does it take it to index like a night long?

  • by Linc Davis,

    Linc Davis Linc Davis Sep 18, 2013 2:18 PM in response to abombaci
    Level 10 (207,963 points)
    Applications
    Sep 18, 2013 2:18 PM in response to abombaci

    You seem to have the right idea. It may take up to a few hours, depending on how many files you have.

  • by abombaci,

    abombaci abombaci Sep 18, 2013 2:34 PM in response to Linc Davis
    Level 2 (250 points)
    Sep 18, 2013 2:34 PM in response to Linc Davis

       If it take during the night I'd have to set my energy saver for computer to sleep (Never) right? But the display can be left at minimum defaults right? Also should never put drives to sleep be unchecked? I don't know if this pertains to a spinning platter but I have SSD. I think I know what you mean now by volumes I have Mac SSD (which is startup drive but I don't know why it's referred to as an SSD) because it's the startup drive and not my main internal SSD and then I showed Network so I would only have to index those 2 drives right unless I see in prefs that that movie is gone would I be good enough or do recommend indexing the 2 drives anyway?

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Sep 18, 2013 5:26 PM in response to abombaci
    Level 10 (207,963 points)
    Applications
    Sep 18, 2013 5:26 PM in response to abombaci

    You're overthinking this. If you don't feel confident about carrying out the instructions, I suggest you make a "Genius" appointment at an Apple Store. It's a free service.

  • by abombaci,

    abombaci abombaci Sep 18, 2013 9:47 PM in response to Linc Davis
    Level 2 (250 points)
    Sep 18, 2013 9:47 PM in response to Linc Davis

       The only disc to be found was Macintosh SSD startup disc outside of network in that box that's the only thing that indexed had a barber pole going only took about 5 minutes. Went back to system preferences movie is still there, did other folders that within where a box opens up under privacy tab and clicked choose only a couple folders indexed with barber pole otherwise other folders did not index at all.

  • by rambler1941,

    rambler1941 rambler1941 Oct 11, 2013 2:44 AM in response to abombaci
    Level 1 (0 points)
    Oct 11, 2013 2:44 AM in response to abombaci

    I had the same (almost) problem except that the offending item was a collection of pictures that I had worked on  photo and then deleted. The item appeared as the date of the event. When I clicked on that item I had exactly the same result. As you don't have any pictures in iphoto you can simply trash the existing library and then rebuild it.

     

    Go to Finder Pictures and drag iphoto library into trash. Go to iphoto and click on Rebuild Library. You will find you have all your wallpapers without the offending file.

  • by Wolvesmad1 ,

    Wolvesmad1 Wolvesmad1 Nov 25, 2015 3:13 PM in response to rambler1941
    Level 1 (0 points)
    Nov 25, 2015 3:13 PM in response to rambler1941

    I have just fixed my mid 2012 13" macbook pro from the dreaded spinning ball of doom just hope it stays fixed now.... Lovely jubbely  

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