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Q: My HD movie "cannot be played" on an iPod nano 3rd generation

I purchased the movie Upside Down specifically to put onto my iPod and watch whenever I'd like, in HD. However, when I try to sync my iPod to include that movie, I get this popup: upside down can't be played D=.jpg

Is this a problem because 3rd-gen nanos are not compatible with HD movies, or is it a different issue? (If it cannot be solved, I'd love a refund.)

iPod nano, iTunes compatibility issue

Posted on Sep 13, 2013 1:17 PM

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Q: My HD movie "cannot be played" on an iPod nano 3rd generation

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