4 Replies Latest reply: Jan 9, 2015 6:16 AM by mbakes70
mbakes70 Level 1 Level 1 (0 points)

I purchased the movie Upside Down specifically to put onto my iPod and watch whenever I'd like, in HD. However, when I try to sync my iPod to include that movie, I get this popup: upside down can't be played D=.jpg

Is this a problem because 3rd-gen nanos are not compatible with HD movies, or is it a different issue? (If it cannot be solved, I'd love a refund.)

iPod nano, iTunes compatibility issue