How do I change the name on a cell phone?

Caz11 wrote:

... How do I get it to say her phone name when I plug into ITunes.

Change Device Name

http://support.apple.com/kb/HT3965

Caz11 wrote:

Also, how come I cannot set up her voice mail

Voice Mail is a Carrier controlled feature.

go to setting>general>about

Hello Caz11,

thanks for the question!

This stuff is a real quick fix.

Please check this article to fix the name,

http://support.apple.com/kb/ht3965

Please check this article for voicemail issues,

http://support.apple.com/kb/TS4430

Regards,

- Brandon.

Select her phone from iTunes' Devices in the sidebar. Press RETURN to activate the name field. Change the name, then press RETURN again.