HT204406: Get help with iTunes Match

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Paul Thomas9

Q: iTunes match won't complete Step 3; just starts over at Step 1

I can't complete the match process. I have about 11,345 songs. Steps 1 and 2 went OK. But at Step 3 (uploading artwork & remaining songs--of which I have anywhere from 2225 to 2234), the process begins, but no later than uploading song 5, there's a pause and the process starts over again from Step 1. These subsequent cycles go faster than the first time (although in Step 2 iTunes slowly looks for the final ~2234 songs it wasn't able to match) but always end the same way. I can't get past song 5 (or song 0 or 4) before the cycle starts over again. I'd appreciate any suggestions. I have a MacBook Pro and am running OS 10.8.5.

iMac G5, Mac OS X (10.4.1)

Posted on Sep 14, 2013 7:24 AM