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Helpful answers
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Sep 16, 2013 11:34 AM in response to cory_lakersby pedro d,Hello there, Cory_Lakers.
The following Knowledge Base article has some basic troubleshooting steps to review:
http://support.apple.com/kb/HT1145
There's also a link to more troubleshtooting steps if the issue persists.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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