6 Replies Latest reply: Sep 17, 2013 9:25 PM by BDAqua
Adrian Merlo Level 1 Level 1 (0 points)

Hi, I have a problem, I have an iMac Intel core 2 duo 2 gb ram.

I was doing a time machine backup when iMac stopped working and the image scumble and stayed locked.

I had to turn it off because it remained so for a long time and when restart no longer detect the HDD

iMac, Mac OS X (10.5.8), intel core 2 duo 2 gb ram 160 gb HD
  • baltwo Level 9 Level 9 (62,210 points)

    See Pondini's TM FAQs, for details.

  • Adrian Merlo Level 1 Level 1 (0 points)

    Hi Baltwo i really apreciate your answer but i didnt found a similar problem in the link that you gave me. do you have seen a problem like mine?

  • baltwo Level 9 Level 9 (62,210 points)

    Nope. I don't use TM, but pointed you to the best available guide. I suggest that you visit an Apple repair station.

  • OGELTHORPE Level 8 Level 8 (41,035 points)

    Have you looked in Disk Utility?


    Have  you tried all connection ports/?


    Have you tried another connection wire?


    Have you swapped it into another enclosure?


    Have you connected it to another Mac?




    Will other HDDs be recognized by your iMac?


    Message was edited by: OGELTHORPE

  • Adrian Merlo Level 1 Level 1 (0 points)

    Hi OGELTHORPE The problem is not with the external HDD but with the inmate, when I was doing time machine back to the mac froze and I had to turn it on again and I recognized more internal hard drive of the mac but detects the external HDD without problems. the problem is that the hard drive in the disk utility says 0 kb of capacity

  • BDAqua Level 10 Level 10 (121,165 points)

    Could be many things, we should start with this...


    "Try Disk Utility


    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."




    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.