Q: Received 2 emails stating my credit card changed and purchase made
I received 2 emails:
1) From: Apple <appleid@id.apple.com>
Body:
Hello,
The following information for your Apple ID r_simms@*********.***.** was updated on 14/09/2013:
Name
Credit card
If these changes were made in error, or if you believe an unauthorised person accessed your account, please reset your account password immediately by going to iforgot.apple.com.
To review and update your security settings, sign in to appleid.apple.com.
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer Support
2) From: Apple <do_not_reply@apple.com>
Body:
Dear Ron Simms,
Your Apple ID, r_simms@fastmail.com.au, was just used to download Songmania from the App Store on a computer or device that had not previously been associated with that Apple ID.
This download was initiated from China.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go toiforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple
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I immediately navigated to Apple ID and changed my password but cannot find any place where my credit card details are stored. Nor can I find where I might be able to obtain help in this matter. Can someone please provide me with guidance as to what to do next?
Thank you.
Posted on Sep 14, 2013 1:55 PM