Mailto: links don't work

Hello andyBall,

I really appreciate you responding and coming to my aid. I've gone to the Preferences area in the mail (I'm on iCloud), as I don't have the mail app that came with my computer. I'm going into the mail Preferences under iCloud and I'm not seeing the part where you say to set Mail as the default email reader. I took a snapshot of the iCloud app, I'm using. Again, thank you for your help. -Ella

BTW: Yes, the test link worked.

andyBall_uk wrote:

Since the test link works - it's presumably a change in code needed for your pages. It's not clear what opened when it worked, but that's a standard mailto link, so it seems that you've some application set to open emails, even if not Apple's Mail app.

What code is being used now, that doesn't work - can you link to the page(s) ?.

The code that I have been using up till recently that is no longer being excepted by OS X/Safari was "mailto:myname@webmailaddress.com," but I took it out of my website since it wasn't working. On other html code forums, I've been told that I'd be better off inserting a form code. I haven't tried that yet, as I would much prefer a contact link. Thank you for your help and insight. -Ella

I'm sorry Andy, I didn't answer your question in its entirety. When I clicked on the "contact" link that I created, it would take me to another page telling me that Mac OS X doesn't recognize "mailto:" addresses. -Ella

Hi,

Well, I inserted the code that you supplied above, on my webpage and it still didn't work, simply because it has the dreaded word "mailto:." The link that you created which is here works fine, but the link that says Send mail, only takes me to a gray page, as you'll see when you click on it. Oh well, guess I'll go try the codes for forms. Thanx for your assistance. Have a great evening. -Ella

P.S. Would you happen to know where I can get the Mail app that comes with OS X? I deleted it some time ago, because I didn't think I'd be needing it anymore.

andyBall_uk wrote:

Since the test link works - it's presumably a change in code needed for your pages. It's not clear what opened when it worked, but that's a standard mailto link, so it seems that you've some application set to open emails, even if not Apple's Mail app.

What code is being used now, that doesn't work - can you link to the page(s) ?.

If I'm understanding you correctly, when the link on my webpage marked "contact," was working, last year, whatever person was looking at my page (if interested) could click on the "contact" link and they were taken to whatever webmail form they used to send me an email. And you're the standare "mailto:" worked perfectly last year, but I don't know what Macintosh OS X and Safari has done to prevent it from working. Am I confusing you even more? That's the best I can explain it to you. -Kd

andyBall_uk wrote:

If I understand you correctly - the code seems to be getting altered by the time you get it on your web pages.... because if you copied the code from the w3schools link, you ought to get the same results on your own pages as you do there. (I'm not clear on what actually opens when you click a 'working' example, since you don't have Mail)

Re replacing Mail - which OS X version are you using ?.

Andy,

As I explained above, I am having the same results with the blue link "Send mail," that you created. When I click on it, this the page I am taken to. Thank you. -Kd

andyBall_uk wrote:

If you want to replace Mail - which OS X version are you using ?.

Hi,

Yes, I forgot to answer this question as well. The version I'm using is Mac OS X (10.6.8). Thank you. -Ella

andyBall_uk wrote:

You said earlier that the mailto test link here worked for you, yet others didn't - what happens when you click the link there ?.

When I click on the link there, like I said, I get taken to the gray page that I showed you above. I did try another browser called SeaMonkey and that did take be to the email form that I wanted. What I have to wonder is, when people visit my page and click on the link, "contact," does it even work? -Ella