BBDrew

Level 1 (0 points)

Q: How can I update my iOS?

I have a 3rd generation iPod Touch and I am trying to download an app but it says I need to update my iOS to 5.0. My question is how can I do this?

iPod touch

Posted on Sep 14, 2013 6:29 PM

I have this question too

Q: How can I update my iOS?

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Helpful answers

by Allan Eckert,Helpful

Allan Eckert Sep 14, 2013 6:31 PM in response to BBDrew
Level 9 (54,090 points)

Desktops

Sep 14, 2013 6:31 PM in response to BBDrew

Connect it to your computer and upgrade with iTunes.

Allan
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by BBDrew,

BBDrew Sep 14, 2013 6:35 PM in response to Allan Eckert
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Sep 14, 2013 6:35 PM in response to Allan Eckert

Thanks for the quick reply! I will give it a try right now
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by BBDrew,

BBDrew Sep 14, 2013 7:03 PM in response to Allan Eckert
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Sep 14, 2013 7:03 PM in response to Allan Eckert

When I plug in my iPod I get a notification to download and update but then I get this error message
Is it just down at the moment or am I not doing something right?
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by Coolness2014,

Coolness2014 Sep 14, 2013 7:43 PM in response to BBDrew
Level 1 (4 points)

iPhone

Sep 14, 2013 7:43 PM in response to BBDrew

Sorry I misread your question. I have a ipod 5th generation. I don't think the ios 7 will work for older ipod touchs
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by deggie,

deggie Sep 14, 2013 10:07 PM in response to BBDrew
Level 9 (54,831 points)

iPhone

Sep 14, 2013 10:07 PM in response to BBDrew

Temporarily disable ALL of your antivirus/antispyware software and try again.
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by 10newsrox,

10newsrox Sep 14, 2013 10:53 PM in response to BBDrew
Level 1 (28 points)

Apple Music

Sep 14, 2013 10:53 PM in response to BBDrew

Connect it to the computer you set it up on and it will sak you if you want to update it, Click download and instal.iOS 5 will take about 45 Minuutes with a pretty fast internet connection
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by BBDrew,

BBDrew Sep 14, 2013 10:58 PM in response to deggie
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Sep 14, 2013 10:58 PM in response to deggie

I tried that, I still get the same error. Is there any other solution that I could try? It is too late to try anything tonight, going to give it a try again tomorrow
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by lllaass,

lllaass Sep 15, 2013 2:30 AM in response to BBDrew
Level 10 (190,813 points)

Apple Watch

Sep 15, 2013 2:30 AM in response to BBDrew

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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by Elitegate,

Elitegate Sep 15, 2013 3:28 AM in response to BBDrew
Level 4 (1,097 points)

Sep 15, 2013 3:28 AM in response to BBDrew

Are you sure you have the 3rd generation? Look at the back of your iPod. If you have the model number A1288 you have a 2nd gen and this generation can't be updated past 4.2.1. A1318 indicates you have the 3rd gen and you can update till 5.1.1.

In that case try again later or with another computer.
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by BBDrew,

BBDrew Sep 15, 2013 12:02 PM in response to lllaass
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Sep 15, 2013 12:02 PM in response to lllaass

I used my girlfriends Macbook Pro and I was able to update it no problem, for some reason it will not let me do it from my laptop and I use Windows 7 as my OS. So updating it from another computer solved the problem.

@ Elitegate - Yeah I am sure it was a 3rd Generation. I made sure to do a bit of research before coming here

Thanks everyone for your help! I surely appreciate it
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