Forgot security question answers and can't get them to reset

Question

Forgot security question answers and can't get them to reset

I Have an iTunes account and purchased a iPad and wanted to use my iTunes I'd but it asks security questions and I have no idea the answers I put several years ago. I've done step by step what was said on other forums and still get past those questions. help me pleas.

iPad

Posted on Sep 14, 2013 8:23 PM

Reply

Answer 1

Niel

Community+ 2026

Level 10

742,925 points

Sep 14, 2013 8:27 PM in response to Slwatson72081

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.

(89143)

Reply

Answer 2

varjak paw

Level 10

182,680 points

Sep 16, 2013 8:59 AM in response to Slwatson72081

BTW, this forum is for questions from people managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. Normally you will get the quickest and most applicable responses if you ask your questions in the general iTunes forums.

Regards.

Reply