Q: Forgot security question answers and can't get them to reset

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.

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BTW, this forum is for questions from people managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. Normally you will get the quickest and most applicable responses if you ask your questions in the general iTunes forums.

Regards.