Q: i bought 'World war z' on itunes the day it was available to download and today it has a icloud sign with a line on it and saids that its not eligible for icloud..what does that mean?

a couple of my tv shows that i purchased saids the same thing,that it isnt eligible for icloud..it does not make sense..aren't everything purchased in the itunes store is in the icloud. what does this mean??

IOS, iOS 6.1.2

Posted on Sep 14, 2013 7:20 PM

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Q: i bought 'World war z' on itunes the day it was available to download and today it has a icloud sign with a line on it and saids t ... more

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by jason269,

jason269 Sep 17, 2013 8:26 AM in response to MeganFoxFan
Community Specialists

Sep 17, 2013 8:26 AM in response to MeganFoxFan

Hi, MeganFoxFan.

This sounds like you are a subscriber to iTunes Match. This icon is displayed next to items that are not eligible to be uploaded to iCloud via iTunes Match. Movies and TV shows are eligible to be downloaded again by accessing your previous purchase and are not included at this time in the iTunes Match service.

iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/HT4914

iTunes Match: Understanding the iCloud Status icons
http://support.apple.com/kb/ts4124

Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

Cheers,

Jason H.
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Q: i bought 'World war z' on itunes the day it was available to download and today it has a icloud sign with a line on it and saids that its not eligible for icloud..what does that mean?

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by jason269,

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