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Verification failed

I went to text someone and noticed all of my contacts were deleted. I then went to setting and iCloud and received the following message:


Verification Failed

The certificate for this server is invalid. You might be connecting to a server that is pretending to be"setup.icloud.com" which could put your confidential information at risk.


What do I do?????! Help please!!!!

iPhone 5, iOS 6.1.4

Posted on Sep 15, 2013 2:59 AM

Reply
1 reply

Sep 17, 2013 7:37 AM in response to Gmw005

Hi Gmw005,


It sounds like your network settings may be incorrect on your iPhone. I would suggest this article:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


Specifically, I would try the steps in this section, even though your symptom is different:

Unable to access the Internet while connected to Wi-Fi

  • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
  • Check to see if you have a self-assigned IP address:
    1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap User uploaded file.
    2. If your IP address is 169.254.xxx.xxx, see this article.
  • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.

      Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

Cheers!

- Ari

Verification failed

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