Currently Being ModeratedSep 15, 2013 3:21 AM (in response to paolof76)
Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Apple ID account Security' and click 'Continue'.
Currently Being ModeratedSep 15, 2013 3:43 AM (in response to Roger Wilmut1)
Hi, thanks I've tried this already, but this path doesn't go anywhere (at list in the country where I am now, Italy).
The only two options are to call the support. It's fun, I have to call the support in US for their security problems... the good old email?
Currently Being ModeratedSep 16, 2013 11:59 PM (in response to paolof76)
I can'te say why ExpressLane doesn't work for you - I would have thought it ought to. Unfortunately there is AFAIK no email address. You could look at the contact methods listed in the 'Contact Us' link at bottom right of this page and see whether there is anything there that helps.