raindog308

Level 1 (12 points)

iPad

Q: iPhone frequently asks for store login

My 4S frequently asks me to login to the store. I'd say that at least 75% of the time I use my phone, I get the login popup.

Whether I type in my password or hit cancel seems to make no difference.

Some things I've tried:

reset phone to factory defaults/restored from iTunes
made sure there are no pending downloads

Any ideas?

Posted on Sep 15, 2013 12:26 PM

I have this question too

Q: iPhone frequently asks for store login

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Helpful answers

by sheila_m.,

sheila_m. Sep 17, 2013 11:15 AM in response to raindog308
Community Specialists

Sep 17, 2013 11:15 AM in response to raindog308

Hello raindog308,

The next step I recommend is signing out and signing back in with your same Apple ID:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.

You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311

Thank you for using Apple Support Communities.

Best,
Sheila M.
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