landmcandies

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Q: my ipod froze and i pushed to rest it and then it came up with (www.apple.com/support/ipod) what do i do?

my ipod froze and i pushed to rest it and then it came up with (www.apple.com/support/ipod) what do i do?

Posted on Sep 15, 2013 2:29 PM

I have this question too

Q: my ipod froze and i pushed to rest it and then it came up with (www.apple.com/support/ipod) what do i do?

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by Allen A,

Allen A Sep 17, 2013 8:53 AM in response to landmcandies
Community Specialists

Sep 17, 2013 8:53 AM in response to landmcandies

Hello landmcandies,

I would recommend putting the iPod into disk mode and attempting to restore the device.

iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463

Regards,
Allen
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