Currently Being ModeratedSep 16, 2013 1:57 AM (in response to billtlucas)
Without more information like what exactly happens when you try to restore (error messages?) all I can suggest is:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Currently Being ModeratedDec 26, 2013 11:04 AM (in response to martha229)
I have not seen a solution for that error but try:
- Place the iPod in DFU mode and then restore
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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