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hello all

I faced a problem

When i connect my iphone 4s to my laptop ...itunes 11 will came up but it can not identify my cellphone?

I changed usb ports and even my cable and itunes but i still have this problem also my IOS is 6.1.2....

what should I do?

iPhone 4S, iOS 6.1.2

Posted on Sep 16, 2013 6:31 AM

Reply
1 reply

Sep 18, 2013 9:49 AM in response to tajaddod

Hey tajaddod!


I have an article for you that can help you troubleshoot this issue with your iPhone not being recognized by iTunes:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/TS1591


Thanks for being a part of the Apple Support Communities!


Regards,

Braden

hello all

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