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Virus Scan - Cleaning Back up Drive

Ran MacKeeper this wkend.

Virus scan of backup drive tagged hundreds of infected files on our iMac running OS 10.6.8.

MacKeeper instructs that we need to empty back up drive and perform a clean backup.

But when we went to delete all files/folders from back-up drive, Trash posts following error:

"The operation can't be completed because an unexpected error occurred (error code: - 8003)"

How can we clean out/emptu our Glyph GPT50 back-up drive?

iMac, Mac OS X (10.6.8)

Posted on Sep 16, 2013 7:31 AM

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Question marked as Best reply

Posted on Sep 16, 2013 7:43 AM

Don't even try. Get rid of Mackeeper.


Uninstall MacKeeper – updated « Phil Stokes


And for more advice on this subject. Do not install MacKeeper: Apple Support Communities



13 replies

Sep 16, 2013 8:02 AM in response to TomRael

You should not need anti virus, Tom. Mac will generally look after itself.


Malware. Amongst the most authoritative tips and suggestions, the following links will help.

Thomas' Corner : Mac Malware Guide and ...

Mac OS X Snow Leopard and malware detection


And yet more, this time from Klaus1.

Viruses, Trojans, Malware - and other aspects of Internet Security: Apple Support Communities


Thanks for the star.

Sep 16, 2013 8:57 AM in response to TomRael

I agree with seventy one about removing MacKeeper.


However, it does use a fairly decent anti-virus engine (licensed from Avira, unless that has changed recently). The issue of what to do with those malicious files is still present.


It's highly likely that all of those files are Windows malware that has somehow gotten onto your computer (attached to e-mail, perhaps), and from there into your backups. Knowing what names that malware was called would tell us for sure, if you are still in possession of that information. (If you have removed MacKeeper already, you are not.)


In any case, though, if the only malware on your machine was detected in the backups, and not on the system drive, you should be fine. Even Mac malware couldn't harm you if it was just sitting in your backups, unless you restored and then installed it.


As for deleting those files, sounds to me like you have manually put items from a Time Machine backup into the trash in the Finder, or MacKeeper has done that for you. That's extremely bad, and could possibly corrupt your backups. You should never touch Time Machine backups using anything other than Time Machine! For some help resolving this situation, see:


Can't empty the trash after deleting backups via the Finder

Sep 16, 2013 11:25 AM in response to TomRael

Just a follow-up regarding the refund. I called KromTech/cleverbridge and explained the situation. The customer service rep instantly replied that he was issuing refunds for the purchases (of the original license, and two add'l licenses) no questions asked and that I would receive email notification/confirmation of the refunds. The emails came through. Will post again when the credits are made to our credit card account. Thanks again all. TR

Sep 17, 2013 3:02 PM in response to TomRael

Greetings, Tom,


Glad to read things are looking brighter for you. One quick question. Most of us are aware of the main MacKeeper associates but I've never come across the name Cleverbridge. Are these people also associates in your experience and how did they get involved.


It took quite some time for the Zeobit connection to become better known. Maybe we should know more about this one.

Virus Scan - Cleaning Back up Drive

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