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HT5312: Rescue email address and how to reset Apple ID security questions

Learn about Rescue email address and how to reset Apple ID security questions

HT5312 security questions

81 Views 1 Reply Latest reply: Sep 16, 2013 7:49 AM by King_Penguin RSS
hamidreza aslani Calculating status...
Currently Being Moderated
Sep 16, 2013 7:37 AM

how can i change my security questions?

  • King_Penguin Level 10 Level 10 (92,525 points)
    Currently Being Moderated
    Sep 16, 2013 7:49 AM (in response to hamidreza aslani)

    If you know the answers to your current questions then steps 1 to 5 on the page that you posted from should let you change them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side if you answer your questions then you can chose different questions.

     

    If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then those steps should give you a reset link beneath the 2 questions.

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

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