Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

security questions

how can i change my security questions?😕

Posted on Sep 16, 2013 7:37 AM

Reply
Question marked as Best reply

Posted on Sep 16, 2013 7:49 AM

If you know the answers to your current questions then steps 1 to 5 on the page that you posted from should let you change them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side if you answer your questions then you can chose different questions.


If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then those steps should give you a reset link beneath the 2 questions.


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

1 reply
Question marked as Best reply

Sep 16, 2013 7:49 AM in response to hamidreza aslani

If you know the answers to your current questions then steps 1 to 5 on the page that you posted from should let you change them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side if you answer your questions then you can chose different questions.


If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then those steps should give you a reset link beneath the 2 questions.


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.