1 2 Previous Next 22 Replies Latest reply: May 31, 2014 1:41 PM by matinthehat
leeannr Level 1 Level 1 (0 points)

I can't get safari to open.. keeps saying safari quit unexpectedly..I restarted, unplugged the pc and modem and still won't work


iMac, Mac OS X (10.7.5)
  • 2. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    shift key didn't work, I'm on my daughter laptop..been unable to open safari on my desktop since last night..every time a try a popup says safari quit unexpectedly...this report will be sent to Apple automatically..

    but how do I get help?

  • 3. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    Carolyn Samit Level 10 Level 10 (89,725 points)

    The next time Safari crashes, copy and paste the entire report in your Reply. That should reveal the problem.

  • 4. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    and I did read the link about add ons...but I don't even know how to find them much less remove them lol

  • 5. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    it's not working now, I'm on my daughter's laptop

  • 6. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    Carolyn Samit Level 10 Level 10 (89,725 points)

    Ok...  but we need that report to help you.

  • 7. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    any advice how to get it to you?

  • 8. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    Carolyn Samit Level 10 Level 10 (89,725 points)

    Have her sign in to Apple Support Communities then post a copy of the crash report.

  • 9. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    From: lee ann ruiz

    Date: September 16, 2013 11:02:10 AM PDT

    To: Haylee Ruiz

     

    Process:         Safari [828]

    Path:            /Applications/Safari.app/Contents/MacOS/Safari

    Identifier:      com.apple.Safari

    Version:         5.1.7 (7534.57.7)

    Build Info:      WebBrowser-7534057007000000~2

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [118]

     

    Date/Time:       2013-09-16 10:55:44.987 -0700

    OS Version:      Mac OS X 10.7.5 (11G63)

    Report Version:  9

     

    Interval Since Last Report:          -16082055 sec

    Crashes Since Last Report:           55

    Per-App Interval Since Last Report:  45 sec

    Per-App Crashes Since Last Report:   56

    Anonymous UUID:                      ****

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_CRASH (SIGABRT)

    Exception Codes: 0x0000000000000000, 0x0000000000000000

     

    Application Specific Information:

    objc[828]: garbage collection is OFF

    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'

    *** First throw call stack:

    (

              0   CoreFoundation                      0x00007fff8d238f56 __exceptionPreprocess + 198

              1   libobjc.A.dylib                     0x00007fff8a589d5e objc_exception_throw + 43

              2   CoreFoundation                      0x00007fff8d238d8a +[NSException raise:format:arguments:] + 106

              3   Foundation                          0x00007fff931c871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169

              4   AppKit                              0x00007fff8c23162b -[NSMenu itemAtIndex:] + 165

              5   AppKit                              0x00007fff8c231784 -[NSMenu removeItemAtIndex:] + 63

              6   Safari                              0x00000001042585be -[AppController awakeFromNib] + 387

              7   CoreFoundation                      0x00007fff8d22ffb1 -[NSObject performSelector:] + 49

              8   CoreFoundation                      0x00007fff8d22ff32 -[NSSet makeObjectsPerformSelector:] + 274

              9   AppKit                              0x00007fff8c219347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245

              10  AppKit                              0x00007fff8c20f8bb loadNib + 322

              11  AppKit                              0x00007fff8c20edb8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217

              12  AppKit                              0x00007fff8c20ecd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141

              13  AppKit                              0x00007fff8c20ec16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364

              14  AppKit                              0x00007fff8c47fcd7 NSApplicationMain + 398

              15  Safari                              0x00000001044610ba SafariMain + 166

              16  Safari                              0x0000000104241f24 Safari + 3876

    )

     

    terminate called throwing an exception

    abort() called

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x00007fff8ce47ce2 __pthread_kill + 10

    1   libsystem_c.dylib                       0x00007fff8ae607d2 pthread_kill + 95

    2   libsystem_c.dylib                       0x00007fff8ae51a7a abort + 143

    3   libc++abi.dylib                         0x00007fff8e0d27bc abort_message + 214

    4   libc++abi.dylib                         0x00007fff8e0cffcf default_terminate() + 28

    5   libobjc.A.dylib                         0x00007fff8a58a1b9 _objc_terminate + 94

    6   libc++abi.dylib                         0x00007fff8e0d0001 safe_handler_caller(void (*)()) + 11

    7   libc++abi.dylib                         0x00007fff8e0d005c std::terminate() + 16

    8   libc++abi.dylib                         0x00007fff8e0d1152 __cxa_throw + 114

    9   libobjc.A.dylib                         0x00007fff8a589e7a objc_exception_throw + 327

    10  com.apple.CoreFoundation                0x00007fff8d238d8a +[NSException raise:format:arguments:] + 106

    11  com.apple.Foundation                    0x00007fff931c871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169

    12  com.apple.AppKit                        0x00007fff8c23162b -[NSMenu itemAtIndex:] + 165

    13  com.apple.AppKit                        0x00007fff8c231784 -[NSMenu removeItemAtIndex:] + 63

    14  com.apple.Safari.framework              0x00000001042585be -[AppController awakeFromNib] + 387

    15  com.apple.CoreFoundation                0x00007fff8d22ffb1 -[NSObject performSelector:] + 49

    16  com.apple.CoreFoundation                0x00007fff8d22ff32 -[NSSet makeObjectsPerformSelector:] + 274

    17  com.apple.AppKit                        0x00007fff8c219347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245

    18  com.apple.AppKit                        0x00007fff8c20f8bb loadNib + 322

    19  com.apple.AppKit                        0x00007fff8c20edb8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217

    20  com.apple.AppKit                        0x00007fff8c20ecd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141

    21  com.apple.AppKit                        0x00007fff8c20ec16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364

    22  com.apple.AppKit                        0x00007fff8c47fcd7 NSApplicationMain + 398

    23  com.apple.Safari.framework              0x00000001044610ba SafariMain + 166

    24  com.apple.Safari                        0x0000000104241f24 0x104241000 + 3876

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff8ce487e6 kevent + 10

    1   libdispatch.dylib                       0x00007fff8e5c2786 _dispatch_mgr_invoke + 923

    2   libdispatch.dylib                       0x00007fff8e5c1316 _dispatch_mgr_thread + 54

     

    Thread 2:

    0   libsystem_kernel.dylib                  0x00007fff8ce48192 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff8ae60594 _pthread_wqthread + 758

    2   libsystem_c.dylib                       0x00007fff8ae61b85 start_wqthread + 13

     

    Thread 3:

    0   libsystem_kernel.dylib                  0x00007fff8ce48192 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x00007fff8ae60594 _pthread_wqthread + 758

    2   libsystem_c.dylib                       0x00007fff8ae61b85 start_wqthread + 13

     

    Thread 4:: WebCore: IconDatabase

    0   libsystem_kernel.dylib                  0x00007fff8ce48a8e pread + 10

    1   libsqlite3.dylib                        0x00007fff8b5cece5 unixRead + 69

    2   libsqlite3.dylib                        0x00007fff8b5f04f6 readDbPage + 102

    3   libsqlite3.dylib                        0x00007fff8b5eec9b sqlite3PagerAcquire + 315

    4   libsqlite3.dylib                        0x00007fff8b61d872 moveToChild + 146

    5   libsqlite3.dylib                        0x00007fff8b62bb89 sqlite3BtreeMovetoUnpacked + 761

    6   libsqlite3.dylib                        0x00007fff8b61238f sqlite3VdbeExec + 15583

    7   libsqlite3.dylib                        0x00007fff8b60da5b sqlite3_step + 1883

    8   com.apple.WebCore                       0x000000010532eb7d WebCore::SQLiteStatement::step() + 61

    9   com.apple.WebCore                       0x000000010532f350 WebCore::IconDatabase::performURLImport() + 928

    10  com.apple.WebCore                       0x000000010532d98f WebCore::IconDatabase::iconDatabaseSyncThread() + 479

    11  com.apple.JavaScriptCore                0x0000000104c6927f _ZN3WTFL19wtfThreadEntryPointEPv + 15

    12  libsystem_c.dylib                       0x00007fff8ae5e8bf _pthread_start + 335

    13  libsystem_c.dylib                       0x00007fff8ae61b75 thread_start + 13

     

    Thread 5:: CoreAnimation render server

    0   libsystem_kernel.dylib                  0x00007fff8ce4667a mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff8ce45d71 mach_msg + 73

    2   com.apple.QuartzCore                    0x00007fff8e1fcdf5 CA::Render::Server::server_thread(void*) + 184

    3   com.apple.QuartzCore                    0x00007fff8e1fcd35 thread_fun + 24

    4   libsystem_c.dylib                       0x00007fff8ae5e8bf _pthread_start + 335

    5   libsystem_c.dylib                       0x00007fff8ae61b75 thread_start + 13

     

    Thread 0 crashed with X86 Thread State (64-bit):

    rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff63e3f418  rdx: 0x0000000000000000

    rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff63e3f440  rsp: 0x00007fff63e3f418

      r8: 0x00007fff78fcffb8   r9: 0x00007fff63e3eea8  r10: 0x00007fff8ce47d0a  r11: 0xffffff80002dad60

    r12: 0x00007f967c4126f0  r13: 0x0000000000000004  r14: 0x00007fff78fd2960  r15: 0x00007fff63e3f590

    rip: 0x00007fff8ce47ce2  rfl: 0x0000000000000246  cr2: 0x0000000107ec1000

    Logical CPU: 0

     

    Binary Images:

          0x104241000 -        0x104241fff  com.apple.Safari (5.1.7 - 7534.57.7) <72510CA8-DEAF-3CA8-A9EC-C6FB872CE6E4> /Applications/Safari.app/Contents/MacOS/Safari

          0x10424c000 -        0x1046fefff  com.apple.Safari.framework (7536 - 7536.30.1) <6F5FE2EE-6B89-34D1-882D-E0E803A6A1CA> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

          0x104a2a000 -        0x104cc5ff7  com.apple.JavaScriptCore (7536 - 7536.30) <A98F069E-76BD-3471-B2A3-765295AACEA2> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

          0x104d77000 -        0x104efcfff  com.apple.WebKit (7536 - 7536.30.1) <E4CED5C9-1655-3DF0-9E98-4DA16F7D2176> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit

          0x104feb000 -        0x1051cafff  com.apple.WebKit2 (7536 - 7536.30.1) <7184D25D-F7D6-350F-8286-359F6351FF52> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2

          0x105329000 -        0x1062d5fff  com.apple.WebCore (7536 - 7536.30.2) <82657D88-7D31-3ED8-8795-E174730413E5> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore

       0x7fff63e41000 -     0x7fff63e75baf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld

       0x7fff88b57000 -     0x7fff88c4cfff  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib

       0x7fff88c93000 -     0x7fff88d98fff  libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

       0x7fff88e8d000 -     0x7fff88e97ff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib

       0x7fff88e98000 -     0x7fff88f0bfff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib

       0x7fff894ab000 -     0x7fff89516ff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

       0x7fff89517000 -     0x7fff89565fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib

       0x7fff8a31b000 -     0x7fff8a545fe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

       0x7fff8a54f000 -     0x7fff8a555fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

       0x7fff8a573000 -     0x7fff8a657e5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib

       0x7fff8a658000 -     0x7fff8a65afff  libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

       0x7fff8a65b000 -     0x7fff8a6b7ff7  com.apple.HIServices (1.21 - ???) <B012EE97-D1CD-3F4B-812D-9AC7E6852FE6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

       0x7fff8a6b8000 -     0x7fff8a6e1fff  com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

       0x7fff8a6e2000 -     0x7fff8a6e2fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

       0x7fff8a6e3000 -     0x7fff8a768ff7  com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

       0x7fff8a995000 -     0x7fff8a9a7ff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib

       0x7fff8a9a8000 -     0x7fff8a9a9fff  libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib

       0x7fff8a9aa000 -     0x7fff8aab6fef  libcrypto.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <FB999E54-C9BC-3A6D-9FE5-BFCC236775ED> /usr/lib/libcrypto.0.9.8.dylib

       0x7fff8aab7000 -     0x7fff8ab51ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

       0x7fff8ae10000 -     0x7fff8aeedfef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib

       0x7fff8aeee000 -     0x7fff8aef1ff7  com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

       0x7fff8aef2000 -     0x7fff8b00bfff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

       0x7fff8b081000 -     0x7fff8b0b1ff7  com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

       0x7fff8b0b2000 -     0x7fff8b148ff7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

       0x7fff8b175000 -     0x7fff8b188ff7  libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib

       0x7fff8b189000 -     0x7fff8b1c3fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

       0x7fff8b263000 -     0x7fff8b287fff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

       0x7fff8b288000 -     0x7fff8b2a5fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib

       0x7fff8b541000 -     0x7fff8b5c5ff7  com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

       0x7fff8b5c6000 -     0x7fff8b6cdfe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib

       0x7fff8b6ce000 -     0x7fff8b6e2ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

       0x7fff8b6eb000 -     0x7fff8b6f0fff  libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib

       0x7fff8b6ff000 -     0x7fff8b70afff  com.apple.CommonAuth (2.2 - 2.0) <4F5302A5-867A-3F2E-9E4B-98FA011678F8> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

       0x7fff8b70b000 -     0x7fff8b70cff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib

       0x7fff8b70d000 -     0x7fff8b736fff  libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib

       0x7fff8b737000 -     0x7fff8b7adff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib

       0x7fff8b7ed000 -     0x7fff8b7effff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

       0x7fff8b8e7000 -     0x7fff8b957fff  com.apple.datadetectorscore (3.0 - 179.4) <4AB32B7F-8EC2-327E-BAC8-80129AA36E7B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

       0x7fff8b958000 -     0x7fff8b96dfff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

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       0x7fff8bcb0000 -     0x7fff8be0dfff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

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       0x7fff9293f000 -     0x7fff9294dff7  libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib

       0x7fff930fb000 -     0x7fff930fcfff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib

       0x7fff930fd000 -     0x7fff93416fff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

       0x7fff93d0f000 -     0x7fff93d71ff7  com.apple.Symbolication (1.3 - 91) <98A0662F-26ED-3B10-871B-07747127C7E9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

       0x7fff93d72000 -     0x7fff94710a27  com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

       0x7fff9496c000 -     0x7fff94f50fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

       0x7fff94f51000 -     0x7fff94fa3ff7  libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

       0x7fff9519d000 -     0x7fff951defff  com.apple.QD (3.40.1 - ???) <13ACC7F4-B004-3370-B575-6D06447EE428> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

       0x7fff951df000 -     0x7fff954d4ff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security

       0x7fff95511000 -     0x7fff95517ff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib

       0x7fff95719000 -     0x7fff95719fff  com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

       0x7fff9571a000 -     0x7fff95737ff7  com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

       0x7fff9573a000 -     0x7fff9573afff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

       0x7fff95742000 -     0x7fff9574fff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib

       0x7fff95750000 -     0x7fff95792fff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

       0x7fff957d2000 -     0x7fff957d7fff  com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

       0x7fff957d8000 -     0x7fff957e3ff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

       0x7fff957e4000 -     0x7fff9582dff7  com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

       0x7fff9582e000 -     0x7fff95845fff  com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

       0x7fff95846000 -     0x7fff95846fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

       0x7fff95847000 -     0x7fff958cafef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

       0x7fff9594b000 -     0x7fff95950fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib

       0x7fff95b39000 -     0x7fff95b3eff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib

       0x7fff95b59000 -     0x7fff95b5cfff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib

       0x7fff95b5d000 -     0x7fff95b64fff  com.apple.CommerceCore (1.0 - 17.1) <B6BFA182-9DC9-3543-89AE-F82EB9AF1CAB> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

       0x7fff95b65000 -     0x7fff95b81ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

       0x7fff95b82000 -     0x7fff95b85fff  libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

     

    External Modification Summary:

    Calls made by other processes targeting this process:

       task_for_pid: 3

       thread_create: 0

       thread_set_state: 0

    Calls made by this process:

       task_for_pid: 0

       thread_create: 0

       thread_set_state: 0

    Calls made by all processes on this machine:

       task_for_pid: 1408

       thread_create: 0

       thread_set_state: 0

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=184.7M resident=151.7M(82%) swapped_out_or_unallocated=32.9M(18%)

    Writable regions: Total=1.1G written=7148K(1%) resident=7972K(1%) swapped_out=0K(0%) unallocated=1.1G(99%)

     

    REGION TYPE                        VIRTUAL

    ===========                        =======

    CG shared images                       96K

    CoreServices                         1396K

    JS JIT generated code                   8K

    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)

    MALLOC                               46.3M

    MALLOC guard page                      64K

    SQLite page cache                     672K

    STACK GUARD                          56.0M

    Stack                                10.5M

    VM_ALLOCATE                            64K

    __CI_BITMAP                            80K

    __DATA                               15.2M

    __IMAGE                               528K

    __LINKEDIT                           61.0M

    __TEXT                              123.6M

    __UNICODE                             544K

    mapped file                          24.7M

    shared memory                         312K

    ===========                        =======

    TOTAL                                 1.3G

    TOTAL, minus reserved VM space      341.1M

     

    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21

    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P

    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST3500418AS, 500.11 GB

    Serial ATA Device: HL-DT-STDVDRW  GA32N

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Officejet J4500 series, 0x03f0  (Hewlett Packard), 0x2a12, 0xfa130000 / 5

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

     

    <Email Edited By Host>

  • 10. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    Carolyn Samit Level 10 Level 10 (89,725 points)

    She needs to update Safari.

     

    The only way to do that on a Mac running v10.7.5 is to startup the Mac while holding down the Command + R keys so she can access the built in utilities to restore the operating system using OS X Recovery

     

    Be aware, OS X Recovery requires a high speed broadband connection.

     

    And backup all your important files before repairing or restoring OS X just in case.

  • 12. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    the issue is with my desktop, not with her macbook which I'm on now...have it sitting next to my desktop. I reopened like you said with control r and it opend up mac os x utilities..do I click where it says  reinstall mac os x?

  • 13. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    Carolyn Samit Level 10 Level 10 (89,725 points)

    Yes. Reinstall OS X.

  • 14. Re: how do I get safari back it suddenly won't open and says "safari quit unexpectedly"
    leeannr Level 1 Level 1 (0 points)

    ok, I am, but I think I did this yesterday, then I went to work and when I came home is when I couldn't open safari, but we will see..also I have never set up time machine and it won't let me, maybe after the re-install

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