iphone 5. black screen of death???

Yes. I was able to fix the issue with holding the power button and the home button (kind of a hard reset, not sure that is what it is called).. but question is, how many times. This has started happening many times every day.. I had been a fan of Apple products till now.. Have converted many friends to use Apple products, but lately have started to feel disappointed by the quality. Took the phone to the apple certified support center here in India (Apple doesn't have a own support center) and all they did was to repush the firmware (twice). It doesn't seem to have fixed the issue. Note to Apple, please get your QA/QC back in Shape.

I've just had the same, screen just went black whilst using my 5s.. Siri kept coming on when I held the buttons down and I cold turn the vibrate on and off.. Not even taking the sim out worked or connecting to iTunes... Googled it, sent me here and presto.. Super Tony to the rescue. Cheers mate, knew I could depend on someone for help - my phone is my work and chufffed to bits it;s now working. I'm wondering if upgrading to iOS 8 has done something as it has slowed it down a bit - it's sluggish to beep when emails come up etc.

Anyway, cheers Tony.. (bet you're getting sick of the praise now aren't you.. 😊)

I have the same black screen issue, but reset and restore do not help solve the issue. Is there anything else I can try before heading to AT&T?

I pressed my iphone 5 homebutton aswell as on/off buttom and apple logo appeared but then the whole screen was filled by an enlarged picture and eventually phone closed after 1 minute. My alarm rings and go off and ring again after some time.Dont know what to do as phone was fine last night. Dewald

I have something similar but unfortunately the hard reset isn't working for me...I've never had issues until last night, I was using an app and all the sudden my screen went bright blue, then black. I've tried hard resetting quite a few times. I got my phone to reset ONE time, but only for a few min...then it automatically shut itself off and brings up the apple icon screen, then goes blue and black again. Any other suggestions would be appreciated!

I do have auto back up to the cloud, however, where do I find my photos?? I logged into icloud and they are not there 😟 Says my last back up was 10/14/2014...

Also for the past few days an icon keeps popping up saying "can't download now" retry or close, I have no clue what is trying to download in the background...I have a bad feeling about the new "update" they just did.

saved us, too...thanks and Happy New Year Tony!

Tony I love you. You are awsome. It worked for me. I have almost panic my iphone is broken. Thank you so much.

Take care,

Klaudia

Tony Ahola wrote:

Press and hold both the power and the home button for approx 20 seconds. Worked for me.

Thank you SO much, was starting to panic when I found your advice!!

Tony, you are a god among men. Eternal thanks!

wow. been worried for 3 hours. thought i would spend 50 bucks to repair my phone. for just only 20 sec my iphone got back to life. thanks Tony. you're the man. cheers!

Last night my iPhone screen turned black too and had been working fine. Before heading out to ATT store where i bought the phone I checked here and Tony you saved the day. not sure if the screen was like that because of very low battery power - I charged it all night but nothing worked until your little helpful trick. thank you thank you

Sondra

Thank you so much! I had to do it for my mom at 5:30AM because she was freaking out and here I am half asleep.. Saved me a trip to the apple store more than 30 minutes away!

I Had the same problem.. My phone was fine one minute then it froze & the screen went black. I had alerts and calls but could not reply. I held the on & off button & home button for 20 seconds & it came back on!!!! Thank You Tony!!!!

thanks so much for the sharing of info.. my phone works .. thank goodness.🙂

Thank you Tony, you saved me from being nagged by my daughter, she was worried sick her 5s was dead.