Apps crashing!

Question

Apps crashing!

Whenever I am using apps such as finder, photoshop, system prefs, ect, and I press certain buttons on the keybord the app crashes. It usually happens when I hit control, option, cmd, any of the arrow keys, ect. Can anybody help me?

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 17, 2013 10:58 AM

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Answer 1

Sep 17, 2013 11:17 AM in response to betweenthelyons

The startup disk may need repairing....

Launch Disk Utility located in HD > Applications > Utilities

Select the startup disk on the left then select the First Aid tab.

Click: Verify Disk (notVerify Disk Permissions)

If the disk needs repairing, restart your Mac while holding down the Command + R keys. From there you can access the built in utilities in OS X Recovery to repair the startup disk.

Be aware, OS X Recovery requires a high speed broadband connection.

And backup all your important files before repairing or restoring OS X just in case.

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Answer 2

Linc Davis

Level 10

209,547 points

Sep 17, 2013 12:12 PM in response to betweenthelyons

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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