HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
Djnteacher

Q: Purchased 1o gb more of iCloud storage yesterday,yet my iPad has not been updated with this storage upgrade. Must I do something further to make this work?

Purchased 10gb more iCloud storage yesterday. My iPad as of today has not yet updated with the additional storage space. Must I do something further?

iPad 2, iOS 6.0.1

Posted on Sep 17, 2013 5:37 PM

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Q: Purchased 1o gb more of iCloud storage yesterday,yet my iPad has not been updated with this storage upgrade. Must I do something f ... more

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  • by randers4,

    randers4 randers4 Sep 17, 2013 6:14 PM in response to Djnteacher
    Level 9 (62,891 points)
    Sep 17, 2013 6:14 PM in response to Djnteacher

    You might need to contact the Apple online store and ask them to confirm that the purchase went through, and if so, when you can expect to see the additional storage.  (If they try to charge you for a support call for this, ask to talk to a supervisor as you aren't asking for support, you are only asking when you will receive what you paid for.)

     

    If you're in the U.S., you can reach them at 1-800-MY-APPLE.