tinadmarie
Level 1 (0 points)

Q: Cant verify icloud because of different email on icloud

When I go to access my icloud, it needs to be verified but the problem is that the email is wrong. For some reason it is at gmail.edu but my apple ID is at gmail.com. I have tried deleting the account and signing back in with my apple ID but again I run into the same problem. Have never used my icloud because I have not been able to change the email in the icloud verification. Please help!

iPhone 4S, iOS 6.1.3

Posted on Sep 18, 2013 6:15 AM

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tinadmarie

Q: Cant verify icloud because of different email on icloud

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  • by randers4,

    randers4 randers4 Sep 18, 2013 6:50 AM in response to tinadmarie
    Level 9 (62,891 points)
    Sep 18, 2013 6:50 AM in response to tinadmarie

    To change the email address associated with your Apple ID, do the following:

    1. Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    2. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    3. In the "Apple ID and Primary Email Address section," click Edit.
    4. Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
    5. Open the email from Apple, then click Verify Now in the email.
    6. When the My Apple ID page opens, sign in with your renamed Apple ID.
    7. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.

    If you are unable to change it by managing your Apple ID, contact iTunes store support and ask for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.