My itunes won't open!

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My itunes won't open!

I have just downloaded the new itunes but when I try and open the programme it just continues to load and will not open. When I go into task manager it says programme not responding. What do I do?

Posted on Sep 18, 2013 8:27 AM

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Answer 1

CarlAVII

Community Specialist

Sep 20, 2013 8:42 AM in response to kerry117

Hello kerry117,

The following articles should help get iTunes working smoothly. Choose the article based on the version of Windows that you have.

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1717

Cheers,

Allen

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Answer 2

ElleJ26

Level 1

0 points

Oct 27, 2013 1:35 AM in response to CarlAVII

Hi Allen,

I have this problem on my Toshiba using windows 8 😟

do you know how to fix it?

or have a similar link as above?

Please and thankyou,

Lj

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