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An error occurred downloading iOS 7

Trying to update my iPhone 4 to iOS 7 and I received the following error after accepting the user agreement, "an error occurred downloading iOS 7". My phone currently has iOS 6.1.3.

iPhone 4, iOS 6.1.3

Posted on Sep 18, 2013 10:19 AM

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Posted on Sep 18, 2013 10:21 AM

I am receiving the same error message on both my iPhone4s and my iPad2. Is anyone else receiving this error?

36 replies

Sep 18, 2013 11:30 AM in response to skypilota72

skypilota72 wrote:


For such a company who values users experiences, and having over a year to prepare for this day, should have thought outside of the box to enable the millions of session hits by way of staggering time zones or binding additional servers.


A great update gets a poor rating for sure.

Send your a idea to Apple Feedback -> http://www.apple.com/feedback

Sep 18, 2013 12:53 PM in response to jlayne713

not sure if this will help you guys. I started downloading over wifi directly on the phone via the OTA update, when i saw it was going to take a while i rebooted my phone as i couldn't stop it any other way so i can do it from my laptop. I went to the laptop to realize that the update was not available yet. I came back to the phone started OTA again but it would keep telling me An error occurred downloading iOS 7 over and over.


this is what i did to stop the error, i killed all running processes "including the settings app" reset my phone by pressing the sleep and home buttons. Started the phone and try again OTA , i did not get the error again and is currently downloading. so unless it fails again due to the amount of ppl downloading it this helped me start the update again properly after a failure.

Sep 18, 2013 1:14 PM in response to jlayne713

I have a iphone 4s.I have downloaded the update. I clicked to install it I accepted the user agreement. Now it says verifying software. And then after a min or so it says software update unavailable try again later. My question is did it either downloaded incorrectly or just the server is busy. Has anyone else had this problem?

An error occurred downloading iOS 7

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