Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud opens in IE, not Firefox

I have installed iCloud on my PC (Win 7). I have the latest FF, set as default (although I am not entirely sure if I have set that correctly).


Now, when I click on the iCloud icon in the tray, it shows


Open iCloud Control Panel

Go to iCloud.com

iClound Help


If I click on "Go to iCloud.com", iCloud.com opens in IE. I have tried, but I cannot get it to open in Firefox.


Any help would be appreciated.


Regards,/Hans L

Posted on Sep 18, 2013 10:28 AM

Reply
18 replies

Sep 18, 2013 3:10 PM in response to Hans L

I was looking into this issue as well and ran into your post.


I noticed that there is an exe called 'iCloudWeb.exe' that is opening IE. It is located on C:\Program Files (x86)\Common Files\Apple\Internet Services


I don't know how to switch the exe to open in a different browser but hopefully someone looking at this will.


Cheers,


srossi3


Edit: I also noticed that on the start menu, there are shortcuts to access Mail, Calendar, Contacts, etc. on the iCloud site that reference the same iCloudWeb.exe file but they have a switch to activate the different page.


Ex: "iCloudWeb.exe mail" or "iCloudWeb.exe contacts"


Message was edited by: srossi3

iCloud opens in IE, not Firefox

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.