Software Update Issue (error -1102)(102)

I am trying to update to 10.8.5 and install the new itunes update, but I have been getting an error message.


I copied the error log as I have seen requested before:


Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:13 --- last message repeated 8 times ---

Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice

Sep 18 13:44:13 --- last message repeated 5 times ---

Sep 18 13:44:13 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4

Sep 18 13:44:15 --- last message repeated 3 times ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:15 --- last message repeated 1 time ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: start download session with 091-9721, zzzz041-9488, 091-9716

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:15 --- last message repeated 2 times ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice

Sep 18 13:44:15 --- last message repeated 1 time ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4

Sep 18 13:44:15 MacBook-Air.local Software Update[410]: Acquired Lock: 501, 407, 0

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: session began for products 091-9721, zzzz041-9488, 091-9716

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:15 --- last message repeated 9 times ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package reference found for com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: error downloading product 091-9721: An unexpected error occurred.

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9721: no package found for identifier com.apple.pkg.update.os.10.8.5.12F37.delta

Sep 18 13:44:15 --- last message repeated 2 times ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice

Sep 18 13:44:15 --- last message repeated 6 times ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package reference found for com.apple.pkg.MobileDevice

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: error downloading product zzzz041-9488: An unexpected error occurred.

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product zzzz041-9488: no package found for identifier com.apple.pkg.MobileDevice

Sep 18 13:44:15 --- last message repeated 1 time ---

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: Product 091-9716: no package found for identifier com.apple.pkg.RAWCameraUpdate4

Sep 18 13:44:15 MacBook-Air.local Software Update[410]: Releasing Lock: 501, 407, 0

Sep 18 13:44:15 MacBook-Air.local Software Update[407]: SUAppStoreUpdateController: session ended for products 091-9721, zzzz041-9488, 091-9716

MacBook Air (13-inch Mid 2013), OS X Mountain Lion (10.8.4)

Posted on Sep 18, 2013 10:49 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software Update Issue (error -1102)(102)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.