Carl_eoin

Q: ios 7  push notifications not working

i keep getting a pop up message saying to connect to itunes to use   push notifications   what  can i do to fix this ?

oh and imessages and facetime isnt working either

iPhone 4S, iOS 7

Posted on Sep 18, 2013 11:02 AM

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Q: ios 7  push notifications not working

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  • by TrevorR,

    TrevorR TrevorR Sep 20, 2013 4:21 AM in response to Pau13_3
    Level 1 (0 points)
    iPhone
    Sep 20, 2013 4:21 AM in response to Pau13_3

    Indeed, are think there are security tokens that exist on the device for push notifications to work, during the IOS upgrade these are sometime getting lost (which i think is what is causing the error)

     

    The idea of plugging into itunes should send the tokens down again but for me it didn't work

     

    People seem to get this when they upgrade the IOS generally, not just IOS7, it's not a new problem (which is why apple should fix this!)

  • by fabin69,

    fabin69 fabin69 Sep 20, 2013 4:20 PM in response to Kpow99
    Level 1 (0 points)
    Sep 20, 2013 4:20 PM in response to Kpow99

    No one is talking about this.
    Just a bunch of people like us, the damned ones, who got this bug. I really dont know what to do, the infos are a mass!

  • by maprilo,

    maprilo maprilo Sep 21, 2013 7:21 AM in response to Carl_eoin
    Level 1 (0 points)
    Sep 21, 2013 7:21 AM in response to Carl_eoin

    We have several iphones for production and testing. so far only 2 showing this problem. how ever if you are a developer i am told that adding the phone to develper and activating it solves the problem. not sure if that help any one

  • by jgilber0,

    jgilber0 jgilber0 Sep 21, 2013 11:58 AM in response to JohnnyAT&T
    Level 1 (0 points)
    Sep 21, 2013 11:58 AM in response to JohnnyAT&T

    As with the others, I had this issue on my iPhone 4S after upgrading from IOS6 to IOS7.  I was able to get it to work properly after backing up to iTunes, restoring to factory settings, reloading all from the backup, and then reinstalling all my apps.

     

    In my case, the pop-up message "connect to itunes to use push notifications" was looping when I launched into the Google Voice and gmail apps.  Wiping and reloading took a long time - over an hour in total - but it completely fixed the issue.

     

    Quite annoying, and should be fixed by Apple.

  • by ianvrensburg,

    ianvrensburg ianvrensburg Sep 22, 2013 1:24 AM in response to buggerlugs61
    Level 1 (1 points)
    Sep 22, 2013 1:24 AM in response to buggerlugs61

    I had the same problem and this worked thanks.

  • by danigurl0810,

    danigurl0810 danigurl0810 Sep 22, 2013 1:29 AM in response to Carl_eoin
    Level 1 (0 points)
    Sep 22, 2013 1:29 AM in response to Carl_eoin

    I did the factory reset and then restored the one I saved before I did the reset.  In doing so it never reuploaded some of my apps and now my phone has no cell service.  Any help for this problem?

  • by Paul Howard2,

    Paul Howard2 Paul Howard2 Sep 22, 2013 2:12 AM in response to Carl_eoin
    Level 1 (5 points)
    Sep 22, 2013 2:12 AM in response to Carl_eoin

    Followed the suggestions here for my ipad as 1. Kept getting in the push notifiacions loop, 2 iMessage and FaceTime no longer worked.

    Connected to iTunes on my mac via cable. Did backup, then restore to factory settings then resorted from backup. Took maybe 45 mins, longest bit being restoring apps, data, music etc. seems to have worked! Thanks!

  • by fabin69,

    fabin69 fabin69 Sep 22, 2013 7:41 AM in response to jgilber0
    Level 1 (0 points)
    Sep 22, 2013 7:41 AM in response to jgilber0

    Hi jgilber0,

     

    let me ask you something - when you did all the reseting, when you reloaded the backup back to your phone, did the it backed up all the stuff on iMessages and Whatsapp, for example?

     

    photos, messages and so forth?!

     

    thanks... and yes, really annoying this bug!

  • by Allon 5,

    Allon 5 Allon 5 Sep 22, 2013 8:28 AM in response to fabin69
    Level 1 (0 points)
    Sep 22, 2013 8:28 AM in response to fabin69

    Yes when you restore from a backup it restored it EXACTLY how it was before but without the bug.

  • by jgilber0,

    jgilber0 jgilber0 Sep 22, 2013 9:35 AM in response to fabin69
    Level 1 (0 points)
    Sep 22, 2013 9:35 AM in response to fabin69

    Hi Fabin -

     

    Yes, all seems to be there.  I can't speak for Whatsapp, etc; but all of my pictures, call history, messages, and other native app data are there as before I wiped and reloaded.

     

    Good luck!

     

    Jon

  • by fabin69,

    fabin69 fabin69 Sep 22, 2013 10:57 AM in response to jgilber0
    Level 1 (0 points)
    Sep 22, 2013 10:57 AM in response to jgilber0

    Hi Jon,

     

    it worked as magic!

     

    The photos are still coming, hope they actually come, but Im really satisfied with the result.

     

    Lost all my audio recordings from the native recorder but thats ok. :-)

     

    thank you guys for the help!

  • by Jemessica,

    Jemessica Jemessica Sep 22, 2013 2:11 PM in response to fabin69
    Level 1 (0 points)
    Sep 22, 2013 2:11 PM in response to fabin69

    Wow - glad you mentioned your recordings. I was thinking about doing the restore, but have an hour-long recording I need for work that I can't seem to email to myself or get onto my computer. I guess I'll have to wait.

  • by fabin69,

    fabin69 fabin69 Sep 22, 2013 2:36 PM in response to Jemessica
    Level 1 (0 points)
    Sep 22, 2013 2:36 PM in response to Jemessica

    Funny thing is - they are listed.
    I can see the length of the recording, the date etc
    But cannot listem to them.

     

    I always ask myself why theres no iCloud backup of the recordings.

  • by Jemessica,

    Jemessica Jemessica Sep 22, 2013 10:05 PM in response to fabin69
    Level 1 (0 points)
    Sep 22, 2013 10:05 PM in response to fabin69

    I found a discussion that suggested I trim the recording by a few seconds and save as a new recording. Then I synced, and the new recording was finally in iTunes. Might work for you?

     

    After, I erased my phone and restored from backup, and everything works now...iMessage, FaceTime and notifications.

  • by fabin69,

    fabin69 fabin69 Sep 23, 2013 7:33 AM in response to Jemessica
    Level 1 (0 points)
    Sep 23, 2013 7:33 AM in response to Jemessica

    Hi Jessica,

     

    today I opened my recorder and all the files were there!


    I think they were beeing downloaded from iCloud.


    They are all there! :-)




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