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iOS7 update - it reset all my emails to unread

I updated my iPhone 5 to iOS7 today but it reset all my emails in the Mail app to being unread, even the ones not downloaded to my phone. How can I change it so it only thinks new emails are unread? I know about the 'Mark All' then 'Read', but that only does a handful of messages at a time. It thinks all the emails in my account - thousands of them - are unread. Since the phone only fetches a certain number of emails at a time, it would take forever to fetch them all to my phone, and I don't want all of them locally anyway.


Thanks!

Posted on Sep 18, 2013 12:42 PM

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93 replies

Sep 18, 2013 12:50 PM in response to shahrizai

its a real problem.... it downloads all your inbox... and there is no more options to limit the amount... I got 2500 emails!!!! and I also try to set them all to read, and it will not do it... we need again the option to limit the amount of displayed email that is gone in this verion. In my Exchange account, the mark all wirks, but in the IMAP and POP accounts looks like it does not work.

Sep 18, 2013 5:30 PM in response to shahrizai

Add my name to the list. I have 31 unread emails on a gmail account and 1 on a yahoo account. On yahoo I have completely cleared all emails (sent or received), all threads, conversations etc. without any results. I set up the "smart" folder named unread mail... which remains empty at the same time that it says I have 32 unread emails in the small print at the bottom of the folder????? Reading the beta forums this was a problem apparently until beta 4 when it was corrected... Apparently not. If I can't identify the unread mail I can read or delete it.

Sep 18, 2013 6:18 PM in response to shahrizai

Same here but weird. I have 4 POP accounts set up and no iCloud email, gmail, yahoo, etc... They are all my own domain POP accounts.


At first, it said 11,000 unread emails in my "All Inboxes" box. Selected ALL and mark as "read". It cleared most of them out, but one account still remains with 4,000 unread emails. All of the accounts are hosted by godaddy, and they are all set up using the same settings, but for some reason, it is still seeing the one account as all unread.


Interesting development though... Here is what my account list looks like when I go to email app:


All Inboxes 4,053

Email A 4,053

Email B

Email C

Email D


Email A will not clear unread emails. I deactivated Email A, and then I got...


All Inboxes 2,341

Email B 2,341

Email C

Email D


And now Email B won't clear. I re-activated Email A after a hard restart, and now I have...


All Inboxes 4,053

Email A 4,053

Email B

Email C

Email D


AGAIN! Email A won't clear but Email B is now clear again. It appears that the first email box in the hierarchy is the one that will not clear unread messages. WEIRD!


Obviously a bug that needs to be worked out and no solution because of settings. Hopefully bug guys read this and get it sorted out.


Another question - it didn't download ALL of these emails to my phone did it?? Thats the most important! Had it originally set to 100 most recent emails per account.

Sep 18, 2013 8:12 PM in response to shahrizai

Same thing for me. It's a GoDaddy account for my business, set up as an "Other" mail server (i.e. not gmail, hotmail, etc). 25,000 unread emails. No problem with my hotmail or gmail. I tried clearing my GoDaddy webmail inbox of any unread emails through the website, but that didn't change anything. As soon as the pop server connects to my iPhone, it shows all emails in the box as "unread" on ios7.


I just got off the phone with Apple after 45 minutes and two different reps. The last rep said they have no solution for this. She said to send Apple feedback with my issue, and hopefully if enough people complain about the problem, they will fix it. No timeline. Until then, there's no way to clear that notification...short of clicking off on each "unread" email. I've tried the "Edit> Mark All> Mark as Read" option. It only marked the few hundred in the box as read. Then when I add more emails to the box (by scrolling to the bottom), I can only get it to mark unread the emails on the screen at any given time.


Apple, please fix this quickly. This is really annoying.

iOS7 update - it reset all my emails to unread

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