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iOS 7 iMessage won't activate

My iMessage & FaceTime won't work after I updated to iOS 7. Just says waiting to activate. Anyway I can fix this?

iPhone 5, iOS 7, iMessage

Posted on Sep 18, 2013 12:45 PM

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Question marked as Top-ranking reply

Posted on Sep 18, 2013 1:44 PM

I have this problem too, my iPad ok but iPhone 5 just says waiting for activation and is the same for FaceTime.


Wondered if there'd be a **** up with this upgrade.

654 replies

Sep 20, 2013 12:10 AM in response to ponglong

Yeah I'm on Telstra and can only send iMessage via my Apple ID. I get a error pop up saying "an error has occurred during activation as soon as I flick iMessage on now and then. Super annoying. I have t done a full restore but I really don't think I should have too. Plus I'm away from my computer now for a week. I did a back up just before updating to ios 7 and just after on my computer. Hopefully we can get this sorted soon

Sep 20, 2013 12:13 AM in response to nitestalkr

Telstra mobile rep doesn't have any knowledge of a Telstra issue. I've provided them with more info, but at 5pm on a Friday, I'm not really holding my breath for a resolution anytime soon. There's definitely two problems here (Apple servers overloaded, and Telstra SMS number broken or overloaded) and Telstra are probably going to blame Apple until Apple's servers are responsive again. Hope Telstra engineers work weekends! 🙂

Sep 20, 2013 2:52 AM in response to ictiosapiens

I have the same from O2 ( in Leeds, which I wonder if the 4G might be a further complication )


I can't try the full reset until I get home tonight - but certainly seems like an activiation issue where the SMS activiation code is being received, but not processed by the phone. In the mean time, I can't do iMessage or Facetime via my O2 number - only via an iCloud account.


The code style and number it comes from is well documented as being O2's configuration via SMS.

iOS 7 iMessage won't activate

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