Q: iOS 7 iMessage won't activate

That is interesting that it worked for you.  We tried that here, with multipule syms we got nothing on any of them on the one iphone 4.   I really hope that something works soon.

Yeah definately worked so i think my issue is carrier related but who knows will post as soon as i get an update from apple engineers....

hello i have the same problem.i cant send imessage from my number.

how can talk with an apple engineer?? in which email??

if he asks me send him the log file ,where i can find it?

thnaks

I'm not sure whether Larryfilm on page 33 fixed my problem or Pilotgal99 on page 34 or maybe a combo of both.  I recently found out my wife had changed the date and time on her phone to get more games in candy crush and when I corrected the time and date and then followed Larry's advice, it was back up and running again!

Thanks guys!

I have gone through propably all these possibilities with my iPad 2 but still it won't activate iMessage or Facetime. Darn. Any ideas?

I have done everything, too, this is TOTAL ********. i have already spent a whole day trying to figure it out. i have an iphone 4 with ios 7.0.3

i am sooooooooo tired of this!!!

is there any new advice, i'm close to just giving up!

+1 I have officially given up

No response for over a week from the apple engineers

The more i spend time trying things to resolve it i want to throw my phone at the wall

Whats even more annoying that my friends/colleagues sometime try and message me and it fails thinking im still on imessage so 80% of the time i never receive the messages

I have some log files from imessage/facetime activation which i have no idea how to read if anyone thinks they could make some sense out of them im happy to show you so please message me... Maybe we can get an idea of whats going on and a resolution before apple engineering decide to actually take a look

@ gee38I  Please post the log files.  We can see if they match anything that any of the rest of us have.

@ kat.toronto I have the same phone, so you are not the only one, I also upgraded to 7.0.3!!  When did you notice it started?  I noticed when  was still on 6 and updated as I was told it would fix the issue.

Unfortunately there are a lot of red herrings out there.  Yup it could be a date & time issue or and update issue or a carrier issue but so many different carriers seems unlikely.  Is it locked phones or unlocked phones.  I for one have an Apple factory unlocked phone, does that make a difference?!!  It is not isolated to one continent or the other from what this chain indicates.  Therefore it must be an Apple issue.  My guess; is its an Apple script issue that is affecting batches of phones.  That is why somethings have worked for some phones and not others.  

I am very frustrated by this issue, but with the competion being so strong 'out there' I think that we will find that Apple is all over it in the 'back' - when will the fix come ? who knows!!  Figures crossed soon!!  as my phone bill is out of this world.

Keep sending ideas in.  I am trying them all.  Good to know that I am not the only one

Lets see if stats will help show something up if anyone is keeping track!

Phone - Apple Factory Unlocked 4

Issue first noticed - October 10th (was on the last update on 6)

Current iOS - 7.0.3

Carrier - Cellone

Location - Bermuda

Additional phone - Found when looking at a friends:

Phone - Apple Factory Unlocked 4

Issue first noticed - October 29th

Current iOS - 5

Carrier - Cellone

Location - Bermuda

Message was edited by: Chatajack

Here are some snippets from the registration logs that apple told me to install:

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Registration failed for Registration info (0x13ce2af00): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285***"

)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: (null)] [Auth User ID: (null)] [Heartbeat Date: (null)]  Registered: NO  Linked Accounts: (null)] - write account defaults: {

    Registration =     {

        ErrorCode = 8;

        Status = "-1";

    };

}  (has changes: YES)

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Broadcasting registration status info changes {

    ErrorCode = 8;

    Status = "-1";

}  (IDSDAccount: 0x13ce37c30 [Service: IDSDService: 0x13ce19d20 [Identifier: com.apple.madrid Display Name: iMessage Topic: com.apple.madrid   Service: Messenger   Protocol: Messenger] Login: (null) UniqueID: 7992E48A-3334-4DAF-B09F-D482DD75F04A Registration: Registration info (0x13ce2af00): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285732"

)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: (null)] [Auth User ID: (null)] [Heartbeat Date: (null)]  Registered: NO  Linked Accounts: (null)])

2013-10-30 22:52:31 +1100 [KeychainReader(imagent:23:YES):FTServices] Purged keychain reader

2013-10-30 22:52:31 +1100 [IDSCore(identityservicesd:53:YES):FTServices]   * Forcing an reset on the registration count, enough time has passed   1 -> 0

2013-10-30 22:52:31 +1100 [IDSCore(identityservicesd:53:YES):FTServices] Kicking dequeue of pending requests

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Broadcasting refresh registration

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Failed, delivered too many sms => Disabling service

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Too many SMSs, deactivating me

2013-10-30 22:52:31 +1100 [IDSCore(identityservicesd:53:YES):FTServices] Resetting Phone Number Validation Attempt counter from 5 to 0

2013-10-30 22:52:31 +1100 [IDSAgent(identityservicesd:53:YES):FTServices]   Stop Registration Agent for: Registration info (0x13ce2af00): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285***"

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] enableAccount 7992E48A-3334-4DAF-B09F-D482DD75F04A localObject [IMLocalObject] Port Name: (null)

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Client requested enable account with unique ID 7992E48A-3334-4DAF-B09F-D482DD75F04A (Environment: [iPhone OS,7.0.3,11B511,iPhone6,2,prod])

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Enable account with uniqueID 7992E48A-3334-4DAF-B09F-D482DD75F04A called (Environment: [iPhone OS,7.0.3,11B511,iPhone6,2,prod]) <IDSDAccountController: 0x13ce1a9b0>

2013-10-31 08:12:46 +1100 [IDSCore(identityservicesd:53:YES):FTServices] IDSRegistrationPushHandler - Accepting incoming pushes

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] We have no registration info, needs to be created

2013-10-31 08:12:46 +1100 [KeychainManager(identityservicesd:53:YES):FTServices] Looking up registration with service type: iMessage  registration type: Phone Number   value: phone-number-registration

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Didn't find a registration in the keychain for iMessage phone-number-registration

2013-10-31 08:12:46 +1100 [KeychainManager(identityservicesd:53:YES):FTServices] Returning SMS main ID: (null)   signature: (null)

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Created new registration info: Registration info (0x13cd20160): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (null)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: (null)] [Auth User ID: (null)] [Heartbeat Date: (null)]

2013-10-31 08:12:46 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Current aliases: (

    "+61488285***"

2013-11-02 11:34:06 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Broadcasting displayName changes   (IDSDAccount: 0x15e64d8e0 [Service: IDSDService: 0x15e61d5c0 [Identifier: com.apple.madrid Display Name: iMessage Topic: com.apple.madrid   Service: Messenger   Protocol: Messenger] Login: (null) UniqueID: 7992E48A-3334-4DAF-B09F-D482DD75F04A Registration: Registration info (0x15e67c090): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285***"

)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: (null)] [Auth User ID: (null)] [Heartbeat Date: (null)]  Registered: NO  Linked Accounts: (null)])

2013-11-02 11:34:06 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Empty phone number after registering

2013-11-02 11:34:06 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Account already has phone number added, not adding

2013-11-02 11:34:06 +1100 [KeychainManager(identityservicesd:53:YES):FTServices] Adding registration : Registration info (0x15e67c090): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285732"

)] [Auth Cert: 0x0] [Reg Cert: 0x0] [Profile ID: (null)] [Auth User ID: (null)] [Heartbeat Date: (null)]

2013-11-02 11:34:06 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] Broadcasting refresh registration

2013-11-02 11:34:06 +1100 [IDSCore(identityservicesd:53:YES):FTServices] Resetting Phone Number Validation Attempt counter from 1 to 0

2013-11-02 11:34:06 +1100 [IDSAgent(identityservicesd:53:YES):FTServices] ****** Forcing Registration, we were active, but unregistered: IDSDAccount: 0x15e64d8e0 [Service: IDSDService: 0x15e61d5c0 [Identifier: com.apple.madrid Display Name: iMessage Topic: com.apple.madrid   Service: Messenger   Protocol: Messenger] Login: (null) UniqueID: 7992E48A-3334-4DAF-B09F-D482DD75F04A Registration: Registration info (0x15e67c090): [Registered: NO] [Type: Phone Number] [Device Name: (null)] [Service Type: iMessage] [Env: (null)] [Main ID: (null)] [Phone Number: (null)] [AppleID: (null)] [UserID: (null)] [C2K: NO] [Push Token: <032634bb cec3a27b 065ee78c 62f0e26d 95ce93a6 e06b35a4 e8b3d3fd 4ac78bcc>] [Region ID: (null)] [Base Number: (null)] [URIs: (null)] [Candidates: (

    "+61488285***"

iPhone 5s 64gb Gold 7.0.3

Unlocked

Carrier: Telstra

Australia

So reading through your log, you are getting a status of -1 which usually means the data is unrecoverable. Usually coming from the server, not your phone. There is nothing wrong with your phone, it is something the server is sending you that is not being read properly. From what I can tell, it isn't getting an Apple ID from you, but I could be missing something as I did not format the log I just read it right on the screen. I would try fixing your time, as daylight savings time just hit for some states it could've messed up on your phone. Reseting it might work, or something similar to do with time. I've had this problem with Amazon servers in the past, that is why I'm guessing that is the issue.

My time zone is set to automatic even if i manually set it still has issues

Same happen to my iPad 2 when i downloaded iOS 7 but my iPhone 4 worked perfectly

Its says it cant activate "check network and try again" something like that Any one know how to fix this?

I followed this forum and tried everything but nothing has worked until I came up with my own solution! I am sharing it in case it works for others.

I was able to fix this issue after two days of "waiting for activation".

Here is my guess of what is causing the problem:

- Your phone tries tell iMessage server that it should activate your number.

- Based on where you live (region/country) your request gets picked up by different servers (UK vs US vs France for example).

- The server that picks up the request sends a text message to your phone to confirm that the number really belongs to you. Depending on which server has been assigned to you, you may be getting the text message from a different country code.

- Your iPhone monitors the text messages that come in. When the iMessage activation text message comes in your iPhone doesn't show you that message.

What we are trying to do with the fix below is to tell iMessage to use a different server to send your activation message.

Go to Settings > Messages

Tap on your apple id.

When prompted enter your apple id and password.

Change your location/region (I changed it from US to UK).

Go back and now everything should be working fine!

Don't forget to change your region back to US afterwards.