Why my iPhone 4 software not updating?

Software update

iPhone 4, iOS 6.1.3

Posted on Sep 18, 2013 1:25 PM

Reply
8 replies

Sep 19, 2013 11:52 AM in response to Rahul Desai

HI,


I tried using iTunes to do so on my iMac yesterday about 9 PM local time.

The listed time to complete just got longer and longer.


I left the computer running and went and watched some TV.

At about 12.30 I checked and it said it had failed.


I started today's attempt at 7.00 PM and it has been up to 8 hours and is currently showing 5 hours.

(51minutes approx running time)


I would guess the servers are busy.



User uploaded file
7:52 pm Thursday; September 19, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 19, 2013 12:23 PM in response to gumsie

Hi,


ℹ Currently mine is saying 30 minutes.

(About 30 mins since I posted last time)


I have a second iPhone and an iPad to do after this. 😟






User uploaded file
8:23 pm Thursday; September 19, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Sep 19, 2013 12:30 PM in response to gumsie

Hi,


Fibre service here at 30Mbps.


It's just the Apple end that is slow.


EDIT.

In the few mins since my last post it has only reduced to reading 27 Mins.





User uploaded file
8:29 pm Thursday; September 19, 2013


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously


Message was edited by: Ralph Johns (UK)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why my iPhone 4 software not updating?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.