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Helpful answers
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Sep 22, 2013 6:38 AM in response to dviverosjr90by Ravi Jordan,I have been updating my iPhone 4s 6.1.3 to ios 7.
and it shows me the same error here.
itunes error 4013.
and The iTunes is stucked on just one screen
"Waiting For iPhone"
i have also tried the DFU mode but no success
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Sep 22, 2013 5:10 PM in response to dviverosjr90by trshephfromchesterfield,I tried updating my iPhone 4 from 6.1.3 to iOS 7 and I have the same error. I tried shift-restoring back to 6.1.3 but not Apple doesn't allow this, and iOS 7 doesn't work, stuck in Waiting for iPhone.
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by trshephfromchesterfield,Sep 23, 2013 5:42 AM in response to trshephfromchesterfield
trshephfromchesterfield
Sep 23, 2013 5:42 AM
in response to trshephfromchesterfield
Level 1 (0 points)
The final error I get, according to the update log is:
[14:09:33.1409] Restore completed, status:4013
[14:09:33.1409] Failure Description:
[14:09:33.1409] Depth:0 Error:Unexpected device state 'Recovery' expected 'RestoreOS'
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Sep 25, 2013 12:25 AM in response to dviverosjr90by ankit.xie,Same problem with my iPad 3. I treid upgrading to iOS7 from settings. Download was completed and installation was in porcess. It restarted instantly and now I see iPad showing me error message to connect my iPad to iTunes and restore it.
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Sep 25, 2013 1:39 AM in response to dviverosjr90by lalbabu,resolve 4013 error iphone connect to the itunes and go to onlie updating it more times but fulley resolve your iphone 4013 error
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Sep 26, 2013 1:42 PM in response to dviverosjr90by T.G.P,hi guys
i hope this will help you resolve the problem of a bloody error 4013
i used this tip but with a little change - I deleted also Apple Software Update and Apple Mobile Support - cause deleting only iTunes didnt work.
" John_NL
and thanks John_NL for advice ... i was ready to smash my ipad lol:)
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Sep 26, 2013 11:53 PM in response to T.G.Pby okigs,Almost the same approach. Apple said to uninstall iTunes and other software. Here is link: http://support.apple.com/kb/HT1923?viewlocale=en_US However, I was not able to delete some of the remanent files (I am using Windows 8). Decided to reinstall iTunes and tried, unsuccessfully, to restore the iPhone.
So I went to my laptop that didn't have iTunes installed. Installed iTunes there. Was then able to restore the iPhone as a new phone. Then went back to my desktop and iTune was able to connect to my iPhone. I was then able to restore the phone from an earlier backup. After phone resynced apps, photos, and other data back again.
Didn't get an explanation from Apple as to why this was a problem in the first place. Upgrading to iOS 7.0.1 went fine last week. This upgrade to 7.0.2 not so much.
Hope this helps.
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Oct 1, 2013 1:38 PM in response to dviverosjr90by testi schlaui,my english isn't good, but I will try to explain my success. I get several time the 4013 error. Ok, my System is iPod touche and Windows 7. When iTunes try to transfer the iOS7, the iPod wait 2 minute and I get the error 4013. But I hear the connection sound. I mean the sound, when you connect a device with your PC over the USB interface. Now my solution: (IT WORKS FOR WINDOWS7)
1. I start the recovery Process again.
2. The iPod shows me the apple icon with the progessbar.
3. I hear the sound, when you disconnect an USB device.
4. I start the DEVICEMANAGER
- right mouse click on "Apple Mobile Device USB Driver" - The driver start with an exclamation mark sign it means the driver doesn't work.
5. select UPDATE DRIVER
6. Press searche on your machine for drivers
7. Select the following path
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
8. Select the following file
usbaapl64.inf
After it, I see the progressbar change. Now my iPod touche works well.
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Oct 2, 2013 3:03 PM in response to dviverosjr90by cameramike,same problem with ipad2 - used an IMAC then PC with windows 7 both same problem - different cables everything. With same iMAC have updated 4 iphone 4S, 1 ipad2 and 1 ipad3 - no problem - but now stuck on the error!
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Oct 3, 2013 11:36 AM in response to dviverosjr90by cameramike,At least TinyUnbrella can be used to kick it out of recovery mode.
Maybe is realted to AT&T server problem - doubt it but who knows - not me.
I udated several ipad and iphones but cannot get this one to update now.
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Oct 7, 2013 4:41 PM in response to dviverosjr90by dalmeida2,Hi Guys,
after many hours I solved the problem in my iPhone4 while upgrading to iOS 7.0.2 and where I got stuck in "Waiting for iPhone" progress bar in iTunes. I was just reading and trying to follow the steps upward from user "testi schlaui". But I did something different before. I went to Device Manager in Control Panel, searched the Applicable Mobile Device USB driver under Universal Serial Bus Controllers tree option and I updated the driver again pointing to the CORRECT DRIVER VERSION in my file system. Then I opened iTunes 11.1, detected my iPhone4 in Recovery Mode and started the restore action again.
I had several previous installation and ghost installations of iTunes 8, 9 , 10 and 11.1, and two different folders in Program Files and Program Files (x86). I just searched the USB driver under the folder "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support" (which I knew was the most recent install dir) and it loaded the correct driver version of the Applicable Mobile Device USB driver. I repeated the restore action in iTunes 11.1 connected to iPhone4 in Recovery Mode and it worked!! If that doesn't work try to follow the steps from "testi schlaui" above.
Now I understand why in previous posts people stated that removing FULLY all previous installations of iTunes also solved the problem, and also why doing it in another computer with no previous iTunes also worked. It was solely because of "ghost" drivers and registry entries which cause compatibility problems.
I use Windows 8 Pro , iPhone4, while updating to iOS 7.0.2.
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Nov 19, 2013 12:24 PM in response to John_NLby EKSP7174,I had the issue on my 4 day old 5S. I believe the original problem was caused by a clash between an iOS update and my restore I was running to import all my settings from my old 4S.
I tried the following:
Standard restore via resetting the iphone.
Restore using iTunes on my Win 7 64bit PC at home.
Restore using DFU mode on my home PC after reinstalling iTunes (which was already the latest version)
None of this worked.
I then tried it on one of the Macs at work (running OS 10.8.5 and the latest iTunes) using DFU mode and it worked.
My advice to those of you stuck in a loop is definitely try restoring it on a different computer which doesn't have an iOS device paired with it.
I hope this helps
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Nov 20, 2013 10:25 AM in response to dviverosjr90by blaszanewiadro,I found the solution here, it's really works!
I'm glad I found this site.
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Nov 20, 2013 10:28 AM in response to dviverosjr90by blaszanewiadro,I found the solution here, it's really works!
I'm glad I found this site.
http://ituneserrorfix.blogspot.com/2013/11/how-to-fix-error-4013.html
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