Previous 1 2 3 4 5 Next 177 Replies Latest reply: Jul 28, 2015 7:51 AM by canisrufus44 Go to original post Branched to a new discussion.
  • WG Finley Level 1 (0 points)

    Have a user reporting this issue and has a 4S and is using the Apple cable that came with his phone. He is prompted to trust his laptop running XP every time he plugs it in. (Running XP is above my pay grade so don't go there!).


    It seems this could be a bug not necessarily related to the cable. Having every user install iTunes, since we currently don't have them install it, would be problematic.

  • Joyess22 Level 1 (0 points)

    Good to know I'm not the only one who did that, but on my iPhone.  (Usually affirmative is to the right side).  Cannot get it to prompt me again or change the setting selected, so I can't sync now.


    Message was edited by: Joyess22

  • RLNTEX Level 1 (0 points)

    I installed iOS 7 Thursday (9-19-2013) and rebuilt my PC this past weekend. Once I had all the software reinstalled and all the updates I ghosted the computer. The only problem now is iOS 7 on a 4S keeps asking if I trust the computer, this is getting frustrating. I have read most comments to this problem seeing how I am having the same issue and I do not see a solution yet, am I over looking it?

  • Snickers319 Level 1 (0 points)

    Hi All,

    I was having this same issue and could find nothing to solve it. I am running ios 7 on iphone 4s and was unable to sync with itunes and would receive "trust this computer" notification. Here's what worked for me, I went in my computer, scrolled down to portable devices (you have to have your iphone connected with usb or you will not see anything under that tab). I  right clicked on Apple Iphone and had a option to "remove device", Once it was removed i unplugged my usb cable and plugged it right back in, My computer regonized it as a new device to install. Now I am able to sync with itunes again.... Hope this helps anyone looking for a solution. Any questions Just ask....

  • Rukur Level 1 (0 points)

    I have the same problem. Stupid phone bugs me constantly to trust the only computer it is ever connected to.


    Moronic update

  • tmanasseh Level 1 (0 points)

    I have iPhone 5 (iOS 7), Windows 7.  It's an iTunes issue.  Do the following :


    i) make sure iTunes is up to date/re-install if necessary

    ii) "allow this software to make changes to this computer's hard drive" type message comes up part the way through the install ie you have to pay attention to what's going on

    iii) press 'yes'

    iv) you're all set


    For a moment my unshakeable faith in Apple technology took a wobble.  But it was user error plus Windows jiggery-pokery after all!  All is now good.



  • StrayKatt Level 1 (15 points)

    I charge my iPod every day by plugging it in to my computer at work.  I don't have iTunes installed on this computer.  I am using a genuine Apple cable.  Every single time I plug my iPod in I am asked if I trust this computer.  How can I make the iPod remember that I do indeed trust my work computer?  Is there a setting on the computer that I need to change?

  • s.ali2013 Level 1 (0 points)

    I am on windows 8, and I went to device manager and uninstalled my ipad, and then plugged it in and it showed on Itunes. This was after resetting my ipad, and reinstalling itunes.

  • Rukur Level 1 (0 points)

    Im the same. The machine I use does not have itunes and it never will.


    Asked everytime using PC USB port with orginal apple cable that came with the phone.

  • biowizard Level 1 (0 points)

    Me too now: iPhone 4, original Apple Cable, Windows 7 Ultimate, latest iTunes - and get "Trust This Computer" most every time I plug in, or reboot (I'm a developer and do the latter frequently). It *MAY* not have happened with iOS 7.0.0, but definitely DOES with iOS 7.0.2.


    This is NOT an iTunes problem - and so (even though I tried it), there is no point in "reparing" Apple Device Supprot, etc. The message appears EVEN BEFORE WINDOWS BOOTS - or if I boot into another O/S that does not include iTunes.


    It IS an IOS 7 PROBLEM. And its yet another PITA.


    Apple have SERIOUSLY screwed up with iOS 7 (still having issues with getting FaceTime to work).


    If only Steve Jobs was still with us ... I remember thinking the iOS 6 Apple Maps debacle was a foretaste of things to come. iOS 7 is just proving that we've seen the best already.

  • bizarre1 Level 1 (0 points)

    I found that if my phone is locked and I plug it in that I don't get 'trust this computer' - however, if my phone is unlocked and I plug it in, I get the prompt.


    It doesn't disable it, but it is a low tech way of not getting so annoyed.


    I have an iPhone 5.

  • mjf1963 Level 1 (0 points)

    Couldnt agree more with you! So they bring out an update. No menus whatsoever to choose if you want to enable or disable this "feature". This is the kind of thing only Microsoft do to their loyal customers....not any more! All this talk about iTunes! I use Linux so have no use for that app. Didnt these geniuses think of letting people choose **** it!

  • Jeffrey Kornegay Level 1 (15 points)

    I have this same problem. Were you able to solve it?

  • StrayKatt Level 1 (15 points)

    No, but I'm wondering what would happen if I said that I didn't trust this computer? Would it stop asking? Would it still let my iPod charge? That is really all I need when I plug it into my work computer.

  • RLNTEX Level 1 (0 points)

    Nope, the problem is still there and I still get the message. I suppose no one from Apple IT reads thesebecause no help has been offered.

Previous 1 2 3 4 5 Next