splash104

Q: Stuck at "Connect to iTunes" (error 4005)

Hey there!


I'm just quite tensed right now because I had downloaded iOS 7 through iTunes (Latest) and then hit the "Update" button, and then I could see the "Connect to iTunes" logo on my iPhone 5 and the message on iTunes read "updating iPhone" .... and that took about 5 minutes and after that I got an error "Cannot update the iPhone. Unknown error occurred (4005)" .... and since then my phone is stuck at the connect to to itunes sign ... I tried to hard reset it or take it to the recovery mode (Power + Home, release Power keep Home pressed), but nothing is happening... HELPP PEOPLE!!!

iPhone 5, iOS 6.1.4

Posted on Sep 18, 2013 3:55 PM

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Q: Stuck at "Connect to iTunes" (error 4005)

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  • by mcfly_films,

    mcfly_films mcfly_films Dec 1, 2013 10:37 AM in response to Jennyrenny
    Level 1 (0 points)
    Dec 1, 2013 10:37 AM in response to Jennyrenny

    Hi Jennyrenny,

     

    See my reply above.

     

    Good luck,

    McFly

  • by abz18 ,

    abz18 abz18 Dec 1, 2013 6:44 PM in response to splash104
    Level 1 (0 points)
    Dec 1, 2013 6:44 PM in response to splash104

    Did you mange to sort it? I have the same problem now so angry!!

  • by sl4p_m3,

    sl4p_m3 sl4p_m3 Dec 2, 2013 7:41 AM in response to splash104
    Level 1 (0 points)
    Dec 2, 2013 7:41 AM in response to splash104

    mmm...

    i just experienced error 4005, but it solved.

    at my thought, maybe some software or hardware in ur PC had some crash... so u can try to restart ur PC or Laptop, it does work on my case...

    hope all of u succesing when trying...

  • by Nilesh9294,

    Nilesh9294 Nilesh9294 Dec 4, 2013 11:03 PM in response to splash104
    Level 1 (0 points)
    Dec 4, 2013 11:03 PM in response to splash104

    The best way to get out of this situation is to use a well-known tool called TinyUmbrella.

    1. First of all download TinyUmbrella  http://thefirmwareumbrella.blogspot.in/
    2. Now, making sure your device is connected to your computer, launch TinyUmbrella
    3. It will automatically detect that your iPhone 5 is stuck in recovery mode
    4. Select the Exit Recovery button and it should throw your iPhone 5 out of recovery.
    5. Alternatively, you can right-click on your iPhone 5 name from a list at the side of TinyUmbrella and select Kick out of recovery.
  • by The_Prodigy,

    The_Prodigy The_Prodigy Dec 25, 2013 4:32 AM in response to splash104
    Level 1 (4 points)
    Dec 25, 2013 4:32 AM in response to splash104

    Thought I chip in for a solution that worked for me. Got the same error code and same issues mentioned.

     

    My pc info: HP Pavilion dv6

    OS: Windows home 7 premium

     

    Iphone 5 was stuck in "connect to iTunes screen" and iTunes did not recognize. I unplugged and moved the USB cable to a different port and it immediately recognized it. The previous port that didnt work supported USB3. The one that worked was USB2.

     

    Overall I am not happy with the iTunes experience. Its sluggish and the whole Sync/Backup/Restore process is painfull where it should be a smooth and friendly user experience.

  • by MitchAllen123,

    MitchAllen123 MitchAllen123 Dec 30, 2013 7:07 PM in response to splash104
    Level 1 (0 points)
    Dec 30, 2013 7:07 PM in response to splash104

    First: Tiny Umbrella loaded several apps on my Win7 machine that bombarded me with popups and didn't work.  So I had to scrape all that junk off and run a full malware scan.  I would advise against it.

     

    What worked for me is to start over with the Hello setup app and instead of telling it to use a backup, start new.  Let iTunes restore from backup before running through the setup routine.  That broke me out of the setup app (Hello/Connect to iTunes).  I thought I'd end up with a clean reset and have to start over.  Surprisingly all the contacts and photos were there and the app icons were there waiting to reload (I plugged the cord back in to encourage the apps to refresh themselves).   Things like Facebook login info and stocks were lost. But easy to setup again.   Mail of course had to refresh.

     

    During this process I tried to get around the iTunes problem, I tried backing up to iCloud instead.  But when I tried to restore from iCloud the backup for that device was nowhere to be found.

     

    It's clear from all the bugs, the nightmarish workflow and the outdated ten year old interface that the iTunes team gave up years ago.   I had just as many problems updating a machine to Mavericks (couldn't use my trackpad, had to plugin a USB mouse, etc.).  Not a good sign.

  • by Tamara K,

    Tamara K Tamara K Jan 3, 2014 6:31 AM in response to splash104
    Level 1 (0 points)
    Jan 3, 2014 6:31 AM in response to splash104

    If someone else is still having this error, do check your computer's name! It must contain only Latin characters. I had had the same problem until I changed the name of my PC to the proper one.

  • by Auntasile,

    Auntasile Auntasile Jan 10, 2014 10:39 PM in response to splash104
    Level 1 (0 points)
    Jan 10, 2014 10:39 PM in response to splash104

    You will need to use tinyumbrella again to kick it out of DFU mode. You shouldnt need to have used to kick into DFU, but it will save your *** now you are stuck. After kicking out, you can restore and try again.

     

    http://goo.gl/AWUUlY

     

    In general, dont mix your jailbreaks. Stick with one that others have written will work. Limerain does appear, but sometimes you need to reset – also, did you check the next homescreen? It gets installed to your second home screen by default, so even if you cant see it on the first screen, it may be on the second screen…

  • by SierraOscar,

    SierraOscar SierraOscar Feb 23, 2014 7:42 AM in response to Tamara K
    Level 1 (0 points)
    Feb 23, 2014 7:42 AM in response to Tamara K

    I got this error again today following the latest iOS update. An absolute joke, I am having to restore my iPhone every time an update is released.

  • by malayagrove,

    malayagrove malayagrove Feb 23, 2014 1:10 PM in response to podcast_junky
    Level 1 (0 points)
    Feb 23, 2014 1:10 PM in response to podcast_junky

    Thanks a million, Pocast_junky. Your reply calmed my freak-out last night, and today when I followed your directions they worked, with everything restored perfectly as before. Yaay!

  • by estelle_zaw,

    estelle_zaw estelle_zaw Mar 16, 2014 9:17 AM in response to splash104
    Level 1 (0 points)
    Mar 16, 2014 9:17 AM in response to splash104

    My ipad is stuck in connect to itunes. Only thing i can do is power it off and on. But the screen is still there.

  • by AaronnHotchner,

    AaronnHotchner AaronnHotchner Apr 1, 2014 6:56 PM in response to splash104
    Level 1 (0 points)
    Apr 1, 2014 6:56 PM in response to splash104

    Don't worry about that. iPhone Stuck in Recovery Mode always happens when you update the iOS on your iPhone. There are two ways to solve it.

     

    First is is to put your iPhone in DFU mode.

    Step 1. Turn off iPhone

    Step 2. Hold down the Power and Home button.

    Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.

    Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.

     

    Second is to fix with iPhone Data Recovery.

    Step 1: Fix the Problem of iPhone Stuck in Recovery Mode

    Step 2: Recover Data from your iPhone Directly

    Step 3: Recover Lost Data from iTunes Backup

    You can try both of them.

  • by sophiesmile,

    sophiesmile sophiesmile Apr 15, 2014 8:28 AM in response to shanshan92
    Level 1 (0 points)
    Apr 15, 2014 8:28 AM in response to shanshan92

    I tried to update my Iphone 4 to iOS 7.04 today and now it;s stuck on the connect to itunes screen and no computers will recognise it when i plug it in, old and new versions of itunes. in addition, i can't turn my phone off and put it in recovery mode because my lock button doesn't work

  • by xXbetterXx,

    xXbetterXx xXbetterXx Apr 19, 2014 4:05 PM in response to splash104
    Level 1 (0 points)
    Apr 19, 2014 4:05 PM in response to splash104

    i have the same problem i have maket e program and its worked no virus and no chit every thing you only need to dow connect your iphone all versions supported .....you need only start the (RecBoot.exe) you open that and than you need to dow is this : exit recovery mode ...or add my on skype i can help u my skype is : juliankoning1 and the link voor the download  it from my dropbox : https://www.dropbox.com/s/ycnk22ykgatz2zq/RecBoot%25201.3-WIN.zip

  • by xllnt,

    xllnt xllnt Apr 26, 2014 5:45 PM in response to splash104
    Level 1 (0 points)
    Apr 26, 2014 5:45 PM in response to splash104

    I honestly tried everything, I mean everything and then I read somewhere about a little program called TinyUmbrella and went to Cnet and downloaded it and ran the program and after 12hrs of a frozen screen on my phone - yes, like everyone else (iTunes logo and connection cable) it unlocked...I am absolutely stoked...everything is there like normal.  I am also never going to try and download IOS 7 again...Apple I truly had better things to do than stress about where all my data and info on my phone had gone.  NOW A HAPPY CAMPER!

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