propertyofparkdale
Level 1 (7 points)

Q: Unable to connect to server to accept new icloud terms and conditions

Is anyone else haveing this issue? On my iPhone and iPad after upgrading to iOS7 I am being asked to aggree to new iCloud terms and conditions, but when I select 'View Terms' to sign it returns an error: 'Unable to connect to server.'

 

Until i can get this working I am unable to use any iCloud services on both devices. Server overloaded? Anyone else?

iPad, iOS 7

Posted on Sep 18, 2013 3:49 PM

by rd47,Solvedanswer
rd47 rd47
Level 2 (250 points)
A:

Found the solution in another thread.

 

Basically, I had to download the 'Find My Friends' app, log in to my iCloud account and accept the Terms and Conditions in the app (which loaded with no problems). After doing this, all iCloud functions were restored.

Posted on Sep 18, 2013 5:47 PM

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Q: Unable to connect to server to accept new icloud terms and conditions

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  • by hughieuk,

    hughieuk hughieuk Sep 19, 2013 9:55 AM in response to emyr
    Level 1 (0 points)
    Sep 19, 2013 9:55 AM in response to emyr

    Delete the account and re sign in..seems to work.

  • by aatish_22,

    aatish_22 aatish_22 Sep 19, 2013 9:58 AM in response to Jorael
    Level 1 (0 points)
    Sep 19, 2013 9:58 AM in response to Jorael

    Log on 'Find my friends'. You problem will be soved for sure !

  • by Jorael,

    Jorael Jorael Sep 19, 2013 10:04 AM in response to aatish_22
    Level 1 (0 points)
    Sep 19, 2013 10:04 AM in response to aatish_22

    Never say "for sure" because... it didn't solve the problem at all.

     

    I've tried essentially everything people have said aside from deleting the account, because then all my backups will be gone from the Icloud... and what would be the point? That's what I'm trying to get to.

     

    Thankfully it's letting me get to my app purchase history and download the apps on the right appleID now, but it's still refusing to let me synch to the Icloud.

  • by Brunomdacunha,

    Brunomdacunha Brunomdacunha Sep 19, 2013 12:12 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 12:12 PM in response to propertyofparkdale

    Thank you so much. Awesome job. I had been having this issue since yesterday when I updated to IOS7.
    This fixed everything.

  • by Brunomdacunha,

    Brunomdacunha Brunomdacunha Sep 19, 2013 12:20 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 12:20 PM in response to propertyofparkdale

    Excelent job.

    I had been facing this issue since yesterday when I updated to IOS7... and was so annoyed because icloud wasnt connecting and syncing.
    Everything is running fine now.

     

    Thank you so much.

  • by Brunomdacunha,

    Brunomdacunha Brunomdacunha Sep 19, 2013 12:26 PM in response to rd47
    Level 1 (0 points)
    Sep 19, 2013 12:26 PM in response to rd47

    Thank you so much. Awesome job. I had been having this issue since yesterday when I updated to IOS7.

    This fixed everything.

  • by DJS316,

    DJS316 DJS316 Sep 19, 2013 2:44 PM in response to jamimiranda
    Level 1 (0 points)
    Sep 19, 2013 2:44 PM in response to jamimiranda

    When I try to launch FaceTime I get a message that the phone is restricted from creating FaceTime accounts - FaceTime is greyed out in settings - I wonder if its tied to not being able to accept the terms and conditions

  • by carlos32,

    carlos32 carlos32 Sep 19, 2013 3:32 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 3:32 PM in response to propertyofparkdale

    I can't erase it. when i try to erase, fisrt i have o accept terms an conditions and when i try to do that again said unable conect to server

  • by Bi_Bi_Love,

    Bi_Bi_Love Bi_Bi_Love Sep 19, 2013 4:21 PM in response to rd47
    Level 1 (0 points)
    Sep 19, 2013 4:21 PM in response to rd47

    This worked like a charm! Never would I have thought of that! Kudos to you, dude!  Even though it was an easy fix, and it's always those that never seem to be tried, people like me would never have tried that! Even so, Apple should address this problem ASAP as it seems it is not an overload of the server and others, lots others, are having same problem. But iOS 7 just came out, so if it's not fixed within the next 48 hours, I'd hate to be the one answering calls at Apple's Customer Service!

  • by gorijung,

    gorijung gorijung Sep 19, 2013 4:28 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 4:28 PM in response to propertyofparkdale

    thanks so much for your solutions :)

  • by noncuadud,

    noncuadud noncuadud Sep 19, 2013 4:35 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 4:35 PM in response to propertyofparkdale

    This is amazing.  How can Apple make such a juvenile mistake, requiring people to accept terms and conditions and break everything if their end fails?  Amazing.  App developers know better and are held to a higher standard. 

     

    How are they NOT pushing out a fix yesterday?

  • by Bi_Bi_Love,

    Bi_Bi_Love Bi_Bi_Love Sep 19, 2013 11:42 PM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 19, 2013 11:42 PM in response to propertyofparkdale

    For all of you experiencing this problem I found a quick fix! Open you "Find Friends" app and accept terms in there. No problem for me. Worked like a charm. I'm up and running now! But, yeah, big mistake from Apple!

  • by emyr,

    emyr emyr Sep 20, 2013 12:29 AM in response to hughieuk
    Level 1 (0 points)
    Sep 20, 2013 12:29 AM in response to hughieuk

    Tried that and that's whemn my problems REALLY started.

     

    I'd suggest you use this as a last resort.

  • by Bi_Bi_Love,

    Bi_Bi_Love Bi_Bi_Love Sep 20, 2013 12:51 AM in response to emyr
    Level 1 (0 points)
    Sep 20, 2013 12:51 AM in response to emyr

    Well, then you are so far the only one. I can't remember the site I found the trick on but out of hundreds of comments, not one negative that it doesn't work. Maybe you should connect iDevice to iTunes on PC Or Mac and reinstall iOS 7. And then either try and accept them in settings and if not, try trick again. This has 100% success! Well, 99.9 since you claimed it doesn't work.

  • by g_borgulya,

    g_borgulya g_borgulya Sep 20, 2013 4:56 AM in response to propertyofparkdale
    Level 1 (0 points)
    Sep 20, 2013 4:56 AM in response to propertyofparkdale

    Find my Friends always hung and exited as I tried to launch it. But a reboot (it took a surprisingly long time) solved the problem: the terms and conditions were already accepted. After the reboot I was also able to use Find my Friends. Before the reboot I could not get iCloud.com to show my phone's location, it said that it was offline. This problem got also solved.

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