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How to reject an incoming phone call on iOS 7?

I just noticed there's no option to reject an incoming call on iOS7. I just installed iOS7 on my iPhone 5 and now wondering where's this feature ? 😟

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:46 PM

Reply
125 replies

Jan 19, 2014 8:47 AM in response to Shreyak98

Hey Shreyak98,


this thread is not about bug (even if somebody may call it so), but about Decline button which was perfectly working in iOS 6.x, in iOS 7.x was removed from Lock Screen and in some cases described above it is really missing there. Workaround with lock button is weel known, but it is not solution if you read some post above (more) carefully.

Jan 21, 2014 4:04 AM in response to JurajBartos

Patronising tone aside, I don't see anything in the "carefully read" posts above that doesn't tell me the same:


  1. People don't understand the phone has different screens when locked/unlocked.
  2. People miss a functionality from pre-iOS 7 that seems to be covered differently now.
  3. People insist the "decline" from iOS 6 is different from the current double-press of lock button, but can't explain why.


Most of all, though, the thread shows multiple examples of people incapable of reading, incapable of explaining themselves, incapable of understanding the difference between a bug and a design decision they don't like and incapable of understanding how irrelevant it is if any other platform in the world does anything an iPhone doesn't.

Feb 2, 2014 4:43 AM in response to XpresServers

Double clicking the sleep/wake button will wear it out eventually , Apple has made life difficult by getting rid of the decline button from lock screen , one work around for people who do not wish to use the button is to tap reply with a message >> then hit custom message , this will decline the call >> a new message pop up will come up >> cancel this operation . It's a slightly lengthy workaround but it does the job. In India as there is no voicemail it straightaway declined the call . Hope this helps .

Feb 26, 2014 7:28 PM in response to Eduardo Gutierrez De O.

  1. People don't understand the phone has different screens when locked/unlocked.
  2. People miss a functionality from pre-iOS 7 that seems to be covered differently now.
  3. People insist the "decline" from iOS 6 is different from the current double-press of lock button, but can't explain why.

Eduardo,


It's about usability and good user interface design.


The lock button isn't the "decline calls" button. Teaching users a physical control is meant for one set of uses, then also using it for another function is usually a bad idea. As you can see from this long thread there is no way for users to magically discern double clicking the lock button solves their problem.


Having different screens for locked/unlocked is also bad user interface design, it also leads to confusion, again as this long thread indicates. Taking away a button that is very visible and obvious in one screen that users learn to rely on, then disappears due to a mysterious context they can't know about, leads to nothing butfrustration and unhappiness. It appers there is no reason the screens should be diffferent and that this super useful button should be hidden in one. If it has to happen for some specific hardware/UI reason, they should find a way to communicate why to the users (and that they can double click the lock button instead).


Double clicking the lock button is a secret feature. The iOS 6 screen had a visual text button that was always visible. It's extremely obvious why the iOS 6 approach is superior, so I fiind your third point puzzling.


In summation, I'd recommend you read the original Macintosh UI design guides as well as the iOS user interface guides to get a feel for what makes good user interface. Apple reallly dropped the ball on this, and it's pretty disappointing. It might feel like a small mistake, but it's also a feature that's at the nexus of the most common use of the phone, so this small mistake is frustrating and irritating iPhone users on a massive scale.

Feb 27, 2014 5:04 AM in response to crandyhill


Double clicking the lock button is a secret feature. The iOS 6 screen had a visual text button that was always visible. It's extremely obvious why the iOS 6 approach is superior, so I fiind your third point puzzling.


In summation, I'd recommend you read the original Macintosh UI design guides as well as the iOS user interface guides to get a feel for what makes good user interface. Apple reallly dropped the ball on this, and it's pretty disappointing. It might feel like a small mistake, but it's also a feature that's at the nexus of the most common use of the phone, so this small mistake is frustrating and irritating iPhone users on a massive scale.

Double clicking to decline a call is hardly a "secret feature". Nor is it new. It's been around since at least my iPhone 4. And, no, it's not obviously inferior, either. I find it much easier than to having to pull out the phone, look at it and tap the correct place. The physical button can be used without looking.


Apple is notorious for ignoring it's own guidelines when it suits them. Things change all the time in technology, too. Most people can, and do get use to new things without much trouble. You should, however, submit your feedback to Apple:


http://www.apple.com/feedback


Best of luck.

Mar 13, 2014 5:29 PM in response to XpresServers

As one of the posters above said......hitting the sleep/wake button wears it out.

One of my two 14month old iPhone 5's now has this well known issue where this button barely works.

I'm trying to hold out until my upgrade period versus paying $200+ for a fix.

I peronally think this is a design defect that Apple should own up to.


Anyway, I cannot believe with this lenghty thread that Apple does not simply put a DECLINE button on the lock screen. Why not ?....it is on the home screen.....so why not the lock ?

It was in prior iOS6 versions and was a great feature.

It is a feature on all Android phones.

I just don't get it.......not sure if I'm more frustrated this was removed or that Apple JUST WON'T LISTEN.

PUT THE FEATURE BACK IN !!!!!!!!!!!!!!!!!!!!

Mar 13, 2014 6:01 PM in response to thekochs

thekochs wrote:


Anyway, I cannot believe with this lenghty thread that Apple does not simply put a DECLINE button on the lock screen. Why not ?....it is on the home screen.....so why not the lock ?


I just don't get it.......not sure if I'm more frustrated this was removed or that Apple JUST WON'T LISTEN.

PUT THE FEATURE BACK IN !!!!!!!!!!!!!!!!!!!!


Apple doesn't read these forums. Apple doesn't take what's written in these forums as an indication of the size of a problem. These forums are not for feature or bug requests. There's nothing for Apple to "LISTEN" in here, no matter how many exclamation marks are there. The length of the thread is irrelevant as well.


And that's all well and understandable because man, these forums get whinier every day.

Mar 13, 2014 7:49 PM in response to Eduardo Gutierrez De O.

So Apple does not read their own support Forums ?.....that about sums it up.
I would say the more people that comment the bigger the problem is.....typically that is how it works.

You can try to demeen people all you want because perhaps you don't see this as an issue....if you don't then perhaps your time is best spent elsewhere. Since you seem to have such a defacto opinion on where Apple doesn't find their bugs and features perhaps you'd like to chime in on where they do ?.....I'd sure be happy to post there.

Mar 14, 2014 1:22 AM in response to thekochs

thekochs wrote:


So Apple does not read their own support Forums ?.....that about sums it up.


Sums *what* up? These are not support forums, they're discussion forums. They're used by people to ask for help from other people.


This is what it says in the tin:


"Join the conversation. Share tips and solutions with fellow Apple product users from all around the world."


I think it couldn't be clearer these are not "Apple's Support". They're "Support communities", as in "the community supports you"



thekochs wrote:


I would say the more people that comment the bigger the problem is.....typically that is how it works.


You'd be wrong. The reasons should be obvious:


  • People with similar problems tend to clump together, thanks to searches.
  • People with problems tend to be more vocal than people without.
  • People with problems tend to naturally overestimate the impact of the problem they're having.


You can see all this in this thread. Someone that stumbles in this thread could get the impression that this is a vital issue for many people, until you search better and see that it isn't in general. It is *here* because this is a dedicated thread.



thekochs wrote:


You can try to demeen people all you want because perhaps you don't see this as an issue.


"Demean" (misspelling aside) doesn't mean what you think it means. I didn't demean anybody in any way. I did criticize the forums because after the iPhone was released they've gone seriously downhill and there's ten times more whining than constructive solutioning (the opposite of how these were before the iPhone was released). I understand it's one of the results of a massively-adopted success like the iPhone, but I don't have to like it.


thekochs wrote:


if you don't then perhaps your time is best spent elsewhere.


Why would it be? I'm interested in getting a shortcut for it and I'm sure if one ever comes out it'll be posted in this thread. I couldn't care less if you'd prefer only complainers joined this thread, since that'd get an even higher ratio of complainer and feed your theory about the importance of this "issue". To me, having the shortcut would be a convenience so I am subscribed. A new "feature" like this probably wouldn't be covered in normal news sites, but would be mentioned here.


What you decide to use these forums and thread for is representative on your use. Don't try to impose on others what's convenient for you. I have at least read this thread and got a clear picture of both the issue and how much of a problem it is for others, something you clearly haven't, as is demonstrated by this:


thekochs wrote:


Since you seem to have such a defacto opinion on where Apple doesn't find their bugs and features perhaps you'd like to chime in on where they do ?.....I'd sure be happy to post there.


You mean, other than the link mentioned in the very first page of this thread (and painstakingly mentioned by someone in at least one of each of these types of threads, where people demand Apple read them but they don't care to read themselves (a lot of these tend to start with "I have read all the posts in this thread" and then say something mentioned in the first page).


The feedback page is linked once in page one, twice in page two and, best of all, in this seventh page, three posts before your own. Go and be happy posting there.


"De facto" doesn't mean what you think it means either (again, misspelling aside). We all have "de facto" opinions. You probably meant "strong" or "clear".


I don't expect I'd be able to do anything about your ridiculous entitlement issues so I'm not even trying. Feel free to now decide none of this is valid since you were just asking thinking you were right but it couldn't matter less if you aren't. You're angry and **** it if it's going to be your own fault.

How to reject an incoming phone call on iOS 7?

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